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Work Background
IDG (International Data Group)Senior Project Manager, Commercial Applications
Nov. 2021 - Aug. 2024Boston, Massachusetts, United StatesManaged a wide range of technology projects that supported business operations and client initiatives including Generative AI, GDPR/CCPA Compliance and Employee Data Management/Variable Compensation.
● Developed and streamlined the intake process and workflow for an integrated B2B digital marketing program, enabling program managers to submit requests aligned with new and extended SOW requirements, resulting in a time savings of 5 hours per submission and approximately 80 hours annually.
● Led the migration of the Global Foundry events business into a centralized content management system (CSM) with standardized event pages, aligning with brand standards, reducing costs by 10%, and improving operational efficiency and effectiveness by 30%.
● Served as Product Owner for Monday.com, leading global implementation and management for IDC by overseeing licenses, governance, team onboarding, training, process establishment, and aligning workflows with best practices.
Northeastern UniversitySenior Project Manager, Marketing Operations
Jul. 2018 - Oct. 2021Greater Boston Area● Improved project management efficiency by reviewing and optimizing processes, leading to a 40% reduction in project completion times.
● Streamlined workflow development by creating a standardized intake and implementation process, increasing project initiation speed by 50%.
● Led weekly sprints for marketing and sales operations, driving prioritization of key initiatives that resulted in an increase in project throughput.
Desouza and AssociatesConsultant
Oct. 2017 - Jul. 2018Greater Boston Area / Toronto, Canada● Responsible for maximizing the exposure through the utilization of all partner relationships/portals. ● Co-marketing initiatives with partners and other industry events. ● Management of all events and tradeshows. Including but not limited to the management of all suppliers, contracts, vendors, shipping/receiving, room lists and customer appreciation events.
SymboticProject Manager, G&A
Jul. 2017 - Jul. 2018Wilmington, Massachusetts● Identified and addressed gaps within the internal immigration process, collaborating with departments to drive improvements and enhance efficiency.
● Oversaw all immigration cases from initial consent through filing and, if necessary, revocation, ensuring proper handling and documentation.
● Collaborated directly with external counsel and internal teams to manage caseloads, ensuring accurate intake, document collection, and preparation of petitions and applications for successful processing.
Jillian Tattan PhotographyProfessional Photographer
Dec. 2016Boston, Massachusetts, United States
MarketOne InternationalIntegrated Project Manager/Client Services Manager
Jun. 2014 - Feb. 2016Waltham, MA● Developed and maintained a trusted advisor relationship with clients, managing day-to-day operations for multiple projects with budgets exceeding $1M annually, ensuring strong client satisfaction and project success.
● Led all aspects of project management, including translating client requirements into detailed project and creative briefs, estimating costs and timelines, managing budgets, scheduling resources, and providing regular updates to both client and agency teams.
● Managed marketing automation platform deployments, overseeing standard and custom API integrations, CRM integrations, and system optimizations using both waterfall and agile methodologies based on client needs.
S&P Global PlattsGlobal Field Marketing Manager
Sep. 2012 - Jun. 2014Bedford, MA● Led the creation, execution, and evaluation of marketing campaigns, product launches, and managed the website and social media presence to ensure cohesive brand messaging.
● Planned and executed over 20 annual events, including product tours, trade shows, and speaking engagements, driving brand visibility and customer engagement.
S&P Global PlattsMarketing Manager, Cartography & UDI
Jun. 2010 - Jun. 2013Bedford, MA● Developed new GIS online software applications and managed the entire process from discovery to implementation, while proposing and implementing an optimized email template increasing performance by nearly 75%.
● Identified key KPIs and created segmentation strategies, utilizing A/B testing of subject lines, content, images, and offers to boost open and click-through rates, with reporting and analysis to track campaign success and ROI.
● Enhanced list building and analysis efforts for clients to improve lead quality and quantity, while developing persona-based customer journey marketing plans that contributed to top-line revenue.
● Collaborated cross-departmentally to improve Platts' web presence, driving demand and building brand recognition in key regions, while initiating and developing training programs for the sales team.
S&P Global PlattsEvent Operations
Apr. 2007 - Apr. 2011Bedford, MA● Achieved a 20% year-over-year reduction in fees while simultaneously increasing room commissions by 10% annually.
● Managed the hiring and management of security for speakers and media-related events, both domestically and internationally.
● Led contract negotiations and managed all logistical requirements, including venue/vendor agreements, hotel accommodations, registration, A/V setup, and transportation, ensuring seamless event execution and providing advisory support for event-related contracts.
Greater Merrimack Valley Convention & Visitors BureauConvention Sales Manager
Oct. 2005 - Apr. 2007Lowell, MA
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