Baylor UniversityAssociate Director of Operations, Baylor "B" Association
Aug. 2007 - May. 2024Waco, Texas, United States-Managed daily operations of a multi-site organization, including office and alumni facilities.
-Worked closely with Executive Director in preparing for and conducting meetings of the board of directors to report on financials and progress against goals. Recorded, transcribed, and distributed meeting minutes.
-Coordinated with vendors to ensure timely delivery of materials and equipment necessary for operations.
-Developed and managed inventory control systems; maintained accurate records for all material purchases, stock levels, pricing information.
-Maintained member records including contact information, dues and contribution payments, and bio info.
-Developed printed and digital membership communications including membership brochures, event invitations, newsletter and blog page.
-Reviewed, analyzed and interpreted financial statements.
-Supported the Executive Director with operational insight and strategic planning for the organization to optimize processes and maximize efficiency.
-Used excellent written and verbal skills to engage members in conversation and effectively determine needs and requirements.
-Effectively delegated work assignments to staff and student workers, setting priorities and goals.
-Organized special events for athletes, alumni, and staff, to include banquets, team reunions, and game day events.
-Maintained historical records of athletic alumni.
-Monitored compliance with NCAA regulations
-Provided administrative support to the Executive Director and association representatives, including scheduling meetings, travel arrangements, and expense reports.
-Developed promotional materials such as flyers and invitations to advertise upcoming alumni events.
-Managed online content related to athletic alumni through social media accounts and official association webpage.
-Served as liaison between current student athletes, coaches, and administration regarding letter awards and historical information.