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Work Background
SPB HospitalityEVP of People and Culture
Feb. 2024 - Sep. 2024
Surcheros Fresh MexVice President, People and Culture
Aug. 2023 - Feb. 2024
JRW PartnersChief People Officer | Founder
Apr. 2020Nashville, Tennessee, United States
CraftWorks HoldingsCulture, Retention, Learning and Development
Mar. 2019 - Mar. 2020Greater Nashville Area, TN
Logan's RoadhouseVP Learning & Development, Culture, People Strategy
Sep. 2016 - Mar. 2019Nashville, Tennessee
O'Charley'sDirector, Learning and Development
Jun. 2014 - Sep. 2016Nashville, Tennessee
Darden RestaurantsTalent Development Manager
Jun. 2012 - Jun. 2014The Talent Development Manager (TDM) partners with Directors of Operations, Regional Vice Presidensts and Senior Vice Presidents to identify and ensure the development of high potential front line employees, Restaurant Managers and General Managers/Managing Partners. Works with high potential employees and their leaders to identify developmental activities and goals to strengthen the talent pipeline. The Operations Talent Development Manager works across brands to identify high potential talent and promote/initiate talent sharing. Additionally, he/she identifies leadership needs/skill gaps within a division and establishes plans to close such skill gaps.
Darden RestaurantsDivisional Training Manager
Mar. 2008 - Jun. 2012Lead the training and development of new and existing employees within 82 units, totaling ~7000 people while designing and sustaining brand initial training, development programs and operational initiatives.
Major contributions include:
• Partner with Senior Executive Management on design, coordination and facilitation of new company operational and human resource initiatives
• Assed executive leadership development by observing and documenting behavior during simulation and evaluating their skills against the requirements of highly performing executive positions
• Conduct needs analysis and developed action plans based on employee engagement surveys
• Coached, mentored and delegated responsibilities to ten Regional Training Managers
• Managed new restaurant opening process from recruitment to trainers and crew, orientation, training seminar and post-opening validation
Darden RestaurantsGeneral Manager
Jan. 2003 - Jan. 2008Directed overall daily operations management, recruitment and hiring of new employees, coordination of front of house and heart of house communications in addition to effective management of the profit and loss statement
Major responsibilities include: • Managed a diverse group of restaurant managers and employees in urban markets attaining record guest satisfaction scores, profits and operational controls
• Supervised in-restaurant talent acquisition, new hire orientation, employee relations and benefits
• Trained newly promoted managers and Senior Vice President of Culinary and Beverage
• Partnered with managers and certified trainers on the implementation and training of new business initiatives
Tom James CompanyProfessional Clothier
Jan. 2001 - Jan. 2003Responsible for the development of clientele base by building business relationships with top executives of multiple companies to provide custom wardrobes and custom designed clothing. Major accomplishments include:
• Developed strong negotiation and motivation skills
• Opened satellite office directing recruitment, human resources and training
• Earned “Top Rookie Sales Performer of the Year”
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