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Black Barks Pet CollectiveProprietor
Dec. 2020Atlanta, Georgia, United StatesProducts are made for pet parents with distinguished tastes for luscious colors and fabric designs that speak to our heritage, our style, and our culture.
Monica Howard Social Media ServicesSocial Media Principal Consultant
Jan. 2017Greater Atlanta AreaMonica Howard Social Media Services has a simple goal: help businesses navigate and thrive in the social media-sphere. We make your life easier by managing your social media strategies and tactics that serve to achieve your business goals. You don't have time to manage social media platforms. We do.
Shepherd & Associates, LLCHospitality Learning & Development Coaching Professional
Sep. 2012 - Jan. 2021Greater Atlanta AreaIn this role, I remotely trained/coached new and seasoned hospitality/hotel contractors on client interactions and proprietary systems management. I collaborated with an internal team to develop learning and evaluation curriculum, coaching best practices, and post-training resource tools. Externally, I was responsible for creating coaching and development environments that served to provide hospitality salespeople feedback and actionable improvement plans based on performance expectations and objectives. Performance was evaluated using tools to measure consultative sales skills, product knowledge, written communication, and closing skills.
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