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Work Background
Manager, Cash Controls & Customer Correspondence
TeamHealthManager, Cash Controls & Customer Correspondence
Jul. 2024United States
Manager Support Services
ARS National ServicesManager Support Services
Sep. 2023 - Jun. 2024Escondido, California, United States• Managing a blended mail and posting team supporting both the collection and legal departments. • Works directly with the Corporate Controller and CEO to discuss client needs and achieve company goals. • Conducts regular audits to identify and rectify discrepancies. • Identified and rectified misallocation of funds resulting in resolution of multiple accounts. • Assists in preparing accounting reports and forecasts. • Reviews policies and processes to ensure efficiency and compliance. • Works with developers to improve mail and posting processes resulting in a better user experience and more accurate reporting. • Created user friendly SQL queries to improve end of day reconciliation.
Manager, Fulfillment Operations
ARS National ServicesManager, Fulfillment Operations
Apr. 2022 - Jan. 2024
Communications Coordinator
ARS National ServicesCommunications Coordinator
Mar. 2020 - Apr. 2022Escondido, California
Project Specialist
ARS National ServicesProject Specialist
Jan. 2019 - Mar. 2020Escondido, California
Customer Relations Supervisor
ARS National ServicesCustomer Relations Supervisor
Dec. 2017 - Jan. 2019Escondido, California
Payment Processing Supervisor
ARS National ServicesPayment Processing Supervisor
Mar. 2012 - Dec. 2017Escondido, CaliforniaPayment Processing, Community Outreach Coordinator, Project Management, Moral Ambassador.
Senior Administrative Assistant
AbbottSenior Administrative Assistant
Jun. 2006 - Sep. 2010Scottsdale, ArizonaOffice management, RN licensing
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