Neal & Harwell, PLCDirector of Administrative Operations
Jul. 2018 - Jul. 2021Nashville, Tennessee, United StatesLed day-to-day operations for law firm with 70+ employees; recruited, developed and managed support staff. • Led human resources, including payroll, time and attendance, employee onboarding, employee policy manual updates, training, and salary administration. • Oversaw facilities management, including space planning, equipment, lease compliance, telecommunications systems, and environmental concerns, including ADA compliance. • Managed the firm’s benefits programs, including insurance, profit sharing, pension and other retirement vehicles. Analyzed and negotiated contracts and renewals; educated employees on benefits and processes; conducted annual open enrollment; and maintained all benefits files. • Spearheaded the overall coordination and administration of the legal staff recruitment program. • Periodically evaluated telephone and computer systems, to determine whether changes or upgrades were merited to increase efficiency and to achieve cost savings. • Managed library, including all reference materials and subscriptions.