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Work Background
NetNames
Agile Business Analyst
Oct. 2010 - Nov. 2011
London SE1
100% Agile Environment Requirements gathering across multiple business areas including finance and online Expert in Domain Name process
Nuanced Software
Managing Director
Nov. 2009
London, England, United Kingdom
Manage client relationships Oversee Development & Technical strategy Control company finances and budgets
Thus
Systems Implementation Manager
Oct. 2008 - Oct. 2009
Responsibility for IT systems strategy across Customer Services Successful streamlining of systems as part of company-wide cost saving exercise Decided upon new strategic software for future consolidation of legacy systems Use of Agile & SCRUM methodologies Management of stakeholder expectations Experience of challenging the status quo at board level and proposing new solutions
Thus
Hostmaster Manager
Jan. 2007 - Oct. 2008
Responsible for all Thus' DNS & IP Administration Coded several systems to automate workload up to approximately 40%, including integration with the APIs of various third parties. Automated legacy processes resulting in 50% efficiency gain
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