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Work Background
NetNamesAgile Business Analyst
Oct. 2010 - Nov. 2011London SE1100% Agile Environment
Requirements gathering across multiple business areas including finance and online Expert in Domain Name process
Nuanced SoftwareManaging Director
Nov. 2009London, England, United KingdomManage client relationships
Oversee Development & Technical strategy
Control company finances and budgets
ThusSystems Implementation Manager
Oct. 2008 - Oct. 2009Responsibility for IT systems strategy across Customer Services
Successful streamlining of systems as part of company-wide cost saving exercise
Decided upon new strategic software for future consolidation of legacy systems
Use of Agile & SCRUM methodologies
Management of stakeholder expectations
Experience of challenging the status quo at board level and proposing new solutions
ThusHostmaster Manager
Jan. 2007 - Oct. 2008Responsible for all Thus' DNS & IP Administration
Coded several systems to automate workload up to approximately 40%, including integration with the APIs of various third parties.
Automated legacy processes resulting in 50% efficiency gain
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