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Work Background
EquinitiBusiness Analyst
Mar. 2023Project 1: Remedy Programme - Operational Readiness
Project 2: Implemenation of EQRS Change Framework for project delivery and small change Project 3: Transformation of client payroll function following internal audit
Notting Hill GenesisBusiness Analyst
Apr. 2019 - Jul. 2022London, England, United KingdomI worked to deliver the following Transformation projects which are aimed to help business improve to best manage users’ records, automate its payments and approval processes.
Project 1: Delivered (Payit) Mobile Banking app and its integration with Salesforce CRM, Open Banking to improve how payments are made to customers
Project 2: Creation and delivery of new finance forms in bespoke web-based CRM to instruct payments to residents.
Project 3: Process Improvement and automation of a £30M rental income using data warehouse
Project 4: Process design for Direct Debits and Implementation of one direct debit supplier (ALL PAY) Responsibilities:
Facilitated workshops, conducted gap analyses, vendor assessments and proposed solutions, ensured that deliverables met defined business needs.
Analyzed requirements, collected data, conducted interviews, managed stakeholder relationships, and held workshops
Participated in daily stand-up meetings as a scrum master and all other scrum ceremonies
Creating and producing user stories, as well as tracking the development process through acceptance of user stories
Led the digital platform team through the SDLC life cycle, taking control of the BAU production environment and prioritizing customer issues into monthly releases.
Work effectively within the development team and other scrum teams, clarifying business requirements, and removing impediments as efficiently as possible.
Provided regular training to business users, developed user manuals, and conducted UAT sessions to gain user confidence and approval
Notting Hill GenesisSenior Housing Officer
Aug. 2017 - Apr. 2019London, United KingdomFull time management of circa 180 social housing properties and the tenancies associated with them.
Rent collection, repairs, ASB, tenancy renewal and lettings.
Management of rental income ~ £1.3M over 150 - 200 properties
Your Venture GroupProject Manager Group Recruitment and Operations
Apr. 2016 - Mar. 2017The ShardSupport and led a group of 5 healthcare recruitment agencies with their staffing compliance.
Co-lead and managed a team of 8 Compliance officers based remotely in South Africa
Directly managed 2 Senior Compliance Officers
Coached and trained Sales Consultants on new compliance regulations
Facilitated assessment and “right to work” days for healthcare professionals all over the country.
Gained excellent working knowledge of right to work documentation.
Redesigned all application paperwork to reflect a group application rather than an individual one.
Successfully led framework audit preparation for all 5 companies. All of which passed by 82% or more. This lead to 4/5 companies being accepted onto HTE framework for the first time. The other was already a member.
Hydrogen GroupRecruitment Consultant
Sep. 2015 - Mar. 2016London, United Kingdom
SEC RecruitmentAssociate Consultant
Mar. 2014 - Aug. 2015London, United Kingdom
SEC RecruitmentDelivery Consultant
Mar. 2014 - Jan. 2015London
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