Wells FargoLead Systems Operations Engineer
Jan. 2020 - Jul. 2024Delta, Colorado, United StatesLarge scale planning of computer systems and network infrastructure for IT operations supporting approximately 400 servers, 60+ databases and 16 applications in 6 data centers nationally. Team Lead of 5 infrastructure and senior system operation engineers. Goals focused on: • Ensure infrastructure and application software meets or exceeds policies, audit and security requirements. Update and enforce enterprise standards to ensure federal banking regulation compliance. • SME and consultant for technology teams involved in complex broad scale impact initiatives to ensure infrastructure design is efficient, scalable and meets all controls and standards. • Automating playbooks for various processes, scripts, Venafi certificates, and BCP / DR, utilizing Ansible, AutoSys, AutoSys EPL, Python, Scripting and Playbooks. • Plan and execute a database migration of 62 databases to two new data centers. Outlined the project plan and milestones including a phased approach for migration. • Planned and executed the migration of 187 services from one domain to another with no failures. • Planned and managed the technical refresh of 366 servers due to end of life of the OS and application software. Addressed issues of resource shortages and testing shortfalls to ensure the quality of product. • Plan and manage software upgrades for 13 critical applications supporting 9 lines of business. • Mentor technology teams and team members in deep dive analysis for application performance, capacity planning, design for load balancing (F5, NSX), and new server builds.
• Complete risk analysis for application upgrades and technical refresh for daily operations. Ensure audit findings and risk items are mitigated and controls are put in place to ensure quality.