Mercedes-Benz USAFinancial Services Manager
Sep. 2012 - Jun. 2018Miami, Florida, United States● Provided management regarding financial decisions, development of processes and procedures, preparation and analysis of performance reports and financial statements
● Instructed training for professional and financial growth to finance managers and directors ● Performed staffing analysis, designed and implemented staffing models, developed process flows
● Implemented process flows for the share draft utilization process to increase quality and productivity
● Assisted in launching website solutions for the auto finance platform
● Performed Credit interview, prepared credit application ● Obtain, Process, Analyze and Submit credit reports, verified customer employment, financial data, and financial statements
● Verified the accuracy of the information on the credit application and submission
● Received and approved auto loan applications
● Structures deals and negotiating with financial institutions to get deals financed and funded
● Prepared DMV documentation
● Handled cash, checks and credit card payments for in house financing as well as daily transactions
● Performed administrative functions such as handling phones, filing, faxing, copying and data entry
● Directed and delivered auto finance loans to clients ● Developed and maintained relationships with clients, vendors, State agencies and banks
● Reviewed and analyzed client credit, qualified and approved applications for auto finance closed sales contracts, cross-sold insurance products, ensure compliance with state laws
● Prepared periodic reports on sales, purchasing, payables, receivables, and loan processing as requested by management.
● Sold Service Contracts, Insurance, and Aftermarket products
● Track Sales, Formulate Goals, Find New Products to Increase Revenue
● Taught managers, directors and salesmen in sales techniques
● Received 4 promotions in 5 years based on performance and sales
● Increased sales and client penetration by over 60%
● Raised 12-month customer retention 40%