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Work Background
TurnDevDirector of Human Resources
Jul. 2024Beachwood, Ohio, United StatesAs the Director of Human Resources I am responsible for the policies, activities, and staff of BEK Developers | TurnDev's Human Resources department. I act as a link between management and employees to ensure that employment relations run smoothly and the company can achieve its goals. I also help to create a positive company culture and encourage optimal employee performance.
AmTrust Financial Services, Inc.Senior Human Resources Manager
Aug. 2021 - Dec. 2023Cleveland, Ohio, United StatesAs Manager of the AmTrust Employee Center I assisted the AEC team as they answered any and all HR related questions from any of our thousands of employees. The AEC is the first step in providing information employees need.
AmTrust Financial Services, Inc.Senior Employee Relations Consultant - Northeast Territory
Apr. 2021 - Dec. 2023Cleveland, Ohio, United StatesI focused on correcting and mitigating various issues that arose in the workplace related to behavior, performance, and attendance. I provided direction to employees looking to take advantage of FMLA, STD, LTD and ADA. I also assisted management staff with addressing concerns with their team and having difficult conversations.
SHARP HR, LLCOwner
Mar. 2021Cleveland, Ohio, United StatesHR Consulting with a focus on Employee Relations, Labor Law, and HR Compliance.
AmTrust Financial Services, Inc. (AFSI)Employee Relations Consultant
Jul. 2018 - Apr. 2021Cleveland/Akron, Ohio AreaDuring my time as an Employee Relations Consultant I managed employee complaints, investigations, discipline and various other issues that arise in the workplace. I provided guidance on interpretation of the employee handbook and company policies. I served as the first point of contact for advice and problem solving in the areas of employee relations, discipline and performance management. This involved researching and analyzing employee relations concerns and suggesting mitigation plans. Additionally I managed my region's ADA and FMLA requests.
AmTrust Financial Services, Inc. (AFSI)HR Generalist
Jan. 2017 - Jul. 2018Cleveland/Akron, Ohio AreaAs an HR Generalist I performed HR-related duties on a professional level and worked closely with senior HR management in supporting our Operations Department in downtown Cleveland and the entire Seven Hills location. This location includes a call center, print shop, and IT department. I carried out responsibilities in the following functional areas: employee relations, training, performance management, on-boarding, policy implementation and employment law compliance.
AmTrust Financial Services, Inc. (AFSI)HR Shared Services
Nov. 2015 - Jan. 2017Cleveland/Akron, Ohio AreaIn the HR Shared Services role I was the first point of contact for questions regarding benefit programs including health & welfare, payroll and general HR policies and program support for business groups and employees. Some of the items I assisted with were: - Responded to employee questions regarding policies, benefits, employment, payroll, PTO, etc.
- Maintained working knowledge of company policies to provided guidance to employees and managers to ensure compliance and consistency
- Worked with the payroll and recruiting departments as well as HR Business Partners and benefit vendors as needed to resolve employee and administrative issues
- Followed up with employees and managers on incomplete paperwork/processes, resolution of HR and benefit issues
AmTrust Financial Services, Inc. (AFSI)IT Recruiting Specialist
May. 2014 - Oct. 2015Cleveland/Akron, Ohio AreaI looked for talented IT professionals to fill the many openings at AmTrust! Here's what my day-to-day looked like: - Met with hiring managers to go through open positions: discussed immediate needs within open reqs; deciphered whether they will be direct or contract placements; follow up after job posting is live to ensure accuracy.
- Posted new or replacement job openings internally through MyStaffing Pro (MSP); maintained/updated as needed.
- Coordinated with staffing agencies on contract to hire positions: discussed needs and priorities within open positions; coordinated meetings as needed with myself and/or the hiring manager.
- Reviewed all direct hire openings; conducted initial phone screen; and set up interview(s) with hiring managers.
- Followed up on all interviews (direct and contract): extended offers; collected information to enter into our internal system; sent feedback to agencies for contract positions.
- Drafted offer letters; sent with offer documents and benefits information.
- Initiated background screening requests with third party vendor and monitored the status of background screening results. - Followed up and provided support, as needed.
Vitamin TInternal Recruiter
Jun. 2012 - May. 2014Cleveland/Akron, Ohio AreaI partnered with our Director and local managers to help find the best fit for open roles. I enjoyed hunting for the next 'perfect fit' and screening that person to see if they had what it took to be part of the VT Team! I assisted with training new team members and I also attended LinkedIn training in the art of Boolean searches.
Robert Half InternationalSales Support
Jun. 2007 - Jun. 2012Cleveland/Akron, Ohio AreaI supported multiple teams totaling 12 Staffing Managers in their daily activities. Duties included processing background checks, checking compliance, creating spreadsheets that assist the Staffing Managers, adjusting bills and pay, processing bonuses and verifying tax information. I also supported a team of (up to) 20 Salaried Professionals. The Salaried Professionals is a group of consultants who are staff accountants, bookkeepers, former CEO’s, cost accountants, and more. I assisted them with questions about payroll, benefits, paid time off, expense reports, upcoming assignments and more.
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