Ashley Felts - Principal Consultant, Ops Solutions

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Work Background

Avant Consulting GroupChief Operating Officer

Dec. 2022United States

Citizens of the World CincinnatiFounding Director Of Operations

Apr. 2021 - Aug. 2023Enrollment: Works with the ED on the annual student recruitment strategy. Manages the student enrollment process. Enrolls new students; oversees and supports the School Office Manager in collecting, verifying, and maintaining all student registration materials. Human Resources: Works with the ED and the Principal on the annual staff recruitment strategy. Acts as the primary communicator with all candidates in the talent pipeline and facilitates the scheduling of interviews and observations; participates in recruiting events and interviews as needed. Oversees and administers personnel matters, including (through CWC Cincinnati’s contract financial services provider/treasurer) payroll & benefits. Properly implements all school policies and procedures relating to HR. Prepares and maintains legal personnel-related documentation (including offers of employment, disciplinary procedures, and terminations of employment). School Operations: Supervises the on-site custodian(s) to ensure a safe, clean learning environment. Coordinates and supports any community/parent volunteers relating to the maintenance and upkeep of the building. Supports the Regional Office Manager in the oversight of the National School Lunch Program and student transportation. Ensures that the school’s building and technology systems function; coordinate service as needed. Supports the Regional Office Manager in maintaining the region’s equipment, technology, and materials inventory list. School Administration/Data Compliance: • The Board of Directors, including taking minutes at Board meetings, ensuring distribution of public documents (through the website and EpiCenter), and Board compliance with the Ohio Ethics Commission. • The charter school sponsor and Ohio Department of Education • The parent community, in the event of an emergency or school closure. Strategic Planning: Works with the Executive Director on long-range strategic growth, including budget, talent, and facility planning.

Ops SolutionsPrincipal Consultant

Jan. 2020Cincinnati, Ohio, United States

Cincinnati Public SchoolsStudent and Community Engagement Specialist

Jan. 2019 - Apr. 2021As a Student Engagement Specialist I was able to exercise development, student mentoring, and relationship building. Being able to provide leadership and build relationships with students and assist them in developing plans for their future was a job area that I looked forward to each day. Increased graduation and academic outcomes through diverse retention strategies. Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning. Coordinated program materials and instructional plans to ensure organizational success. Employed tools and strategies to improve student engagement methods. Oversaw the transition to an online platform during global pandemic. o Improved measurements, performance metrics and overall student success by defining and articulating learning outcomes. o Worked with students each semester in developing plans for their future. o Collaborated with colleagues to build and utilize online platforms increasing programs, marketing, and communication efficiency. o Assisted with trainings on technology and web-based applications. o Coordinate District Wide Peer Leadership collaborative. o Facilitated training and management of facilitators. o Planned and executed student engagement functions each year. STUDENT AFFAIRS ENGAGEMENT LEADERSHIP PLANNING DEVELOPMENT COLLABORATION

University of CincinnatiProgram/Projects Coordinator

Jan. 2014 - Dec. 2019 Developing programs and projects was something that I excelled at. I gained leadership, strategic planning, and project management skills in this position that are highly transferrable to other jobs. Researched different topics and gleaned important details from various sources for possible use in future assignments. Met with clients to ascertain project intent, requirements, and budgets. Tracked costs and expenses for analysis against original budget and compiled data into reports for review. o Contracted by Cincinnati Reds Youth Academy to develop a week-long summer residential experience for high school students. o Ensured University of Cincinnati and Cincinnati Reds Policies were upheld. o Directed recruitment of staff and student participants. for Youth Academy event. o Worked with After Hours in The Tower on grant writing, reporting, and compliance for the Ohio Department of Education. o Recruited and managed teachers, staff, and volunteers. o Oversaw curriculum formatting and implementation. o Helped University of Cincinnati Scholars Academy interview, select and manage participants for summer residential UC Scholars Academy. o Primary contact for UC Scholars Academy for staff and parents. o Ensured safety and wellbeing of participants and UC student mentors. o Developed and implemented all program initiatives for the academic year. o Collaborated with College Bound Career Ready Intersession on developing a week-long experience for high school students taking the ACT. o Recruited University of Cincinnati Student Volunteers and staff. o Partnered with offices and units to create a curriculum for ACT preparation. o Facilitated 10 class training sessions. LEADERSHIP COLLABORATION COMMUNICATION DEVELOPMENT STRATEGIC PLANNING

Psychological and Behavioral ConsultantsClinical Support Staff

Jan. 2012 - Dec. 2014Sorted and distributed business correspondence to correct departments, reducing dropped communication and enabling faster responses to requests. Prepared, compiled, and filed documents as well as reports. Assessed patient needs and assigned to correct provider. Ensured confidentiality and all compliance regulations were upheld. Assisted WHO the Intensive Outpatient Dialectical and Behavioral Therapy Program. Oversaw research with the Cleveland Clinic for best practices for patient care. Managed data entry into Excel and Electronic Medical Records (EMR) o Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions. o Provided support to team members to improve efficiency and productivity. o Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of management. o Worked with insurance companies for benefit checks for patients. o Trained Clinicians on Medics Premier and Medics Premier DocAssist for electronic medical records. o Managed satellite office with staff members.