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Work Background
Romika Laser Engraving and Custom DesignsOwner / Maker
Mar. 2021Burleson, Texas, United StatesRomika Laser Engraving and Custom Designs is a division of Philwell Enterprises, Inc. - Looking for a way to add a personal touch to your gifts? Look no further than Romika - Laser Engraving and Custom Designs. With a focus on laser engraving, Romika offers a variety of unique and customizable gift items and accessories. Choose from their selection or personalize your own items...
Pinnacle Broadcast Holdings, Inc.Broadcast Consultant/ Engineer / Executive Producer
Jun. 2013Dallas/Fort Worth AreaAccomplished radio/talk show host, on-air talent and producer, having produced shows for TheBlaze Radio Network, Mojo 5-0 Radio, Odysy Radio and several podcasts and video podcasts. Program director, voice over artist, radio imaging/sound production engineer, and video producer/editor. Provides voice over services to audiobook publishers, animated sales brochures and various other commercial, documentary and narration-based organizations.
Philwell Enterprises, Inc. (IT Operations/Management Consultancy)IT Consultant - Designer/Maker
May. 2012Dallas/Fort Worth AreaFreelance IT Management Consultant and Graphic Artist/Designer. Managed SaaS software company and drove the alignment of business requirements, design methodology and graphics and technology factors through UI/UX designs. Agile Scrum Product Owner, Technical lead for infrastructure development, QA, staging and production systems. Technical writer. Drafted user stories to support product development under budget and within the schedule.
Data Paradigm, Inc. (Software Development)Vice President of Operations - HR Manager
Jan. 2007 - Apr. 2012Dallas/Fort Worth AreaManaged the development and launch of our company's CRM SaaS product and became a network marketing / multi-Level marketing industry operations specialist. Recruited, hired and trained all new employees for the company and tracked and evaluated staff performance, and all promotions and terminations. Boosted the company's efficiency through technology and software upgrades. Completed multiple PCI and SSAE-16 audits and managed multiple project managers daily covering several client projects.
Transaction Management, LLC (Software Development and Financial Services)President/COO
Jan. 2003 - Dec. 2006Dallas/Fort Worth AreaCompany focus was creating financial service platforms for un-banked consumers. Oversaw the development and launch of walk-in bill payment software with ACH processing back-end known as EmpaSys (Pay All Bills Here). Created new revenue streams through software design, development and employee management. Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. Monitored numerous project budgets throughout tenure. Negotiated relationships for processing and bill payments. Monitored project schedules for all company projects. Managed nationwide ISO/reseller program (2,700 merchants in 47 states). Recruited, hired and trained all employees. Optimized the overall customer experience. Managed the day-to-day tactical and long-term strategic activities within the business. Drafted business plans, budgets and quarterly and semi-annual business reviews.
ChoiceStaff, Inc.Chairman/CEO
Apr. 2002 - Dec. 2006Dallas/Fort Worth AreaBuilt innovative production processes for cutting-edge financial services (ACH) products, complete with online transaction portal for ISO resale to merchants. Negotiated relationships for financial transaction processing and bill payment services. Managed the day-to-day tactical and long-term strategic activities within the business. Managed nationwide ISO/reseller program. Determined staffing requirements and interviewed, hired and trained new employees. Tracked and evaluated staff performance, and handled all promotions and terminations.
NBDS, IncChief Technology Officer
Jul. 1997 - Apr. 2002Dallas/Fort Worth AreaBuilt innovative production processes from scratch for multiple cutting-edge financial services products. Drove the alignment of business requirements, user-centered design methodology and technology factors to create successful UI/UX designs. Managed the IT team, allocating resources to ongoing projects and enforcing deadlines. Reliably kept senior management abreast of project statuses. Generated concepts and initial design explorations for new features and other product aspects. Capitalized on industry changes to maximize company revenue. Determined staffing requirements and interviewed, hired and trained new departmental employees. Worked with product designers and product managers to design user interactions in applications. Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops.
General SheltersChief Information Officer
Jul. 1995 - Jul. 1997Center TXDesigned and managed the creation of the company's information management strategy. Interfaced with manufacturing industry professionals on all Information Technology matters. Designed, created and managed PC hardware/resell division. Oversaw planning and implementation of all business information systems, such as sales, customer operations, and internal communications. Attained the Microsoft Certified Professional certification. Monitored changes and updates in technology systems. Customized technology systems to fit company needs. Partnered with executive team to define company goals. Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
United States Air ForceE5 - Staff Sergeant
Jun. 1984 - Sep. 1996Fabrication and Parachute Specialist and Master Military Training Instructor
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