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Work Background
Baystate HealthFaculty Development Program Manager/Sr Consultant, Physician Ldrshp Dev., UMass Chan Med School
Sep. 2023Springfield, Massachusetts Metropolitan Area
Baystate HealthSenior Consultant for Physician Leadership Development and Engagement
Dec. 2021 - Oct. 2023Springfield, Massachusetts, United StatesProvide expertise in areas of career and leadership development, professional engagement, consulting, facilitation, adult education, executive coaching and program leadership.
Community Health CenterExecutive Leadership Coach & Senior Program Manager, Weitzman Institute Education
Feb. 2018 - Oct. 2021Middletown, CTOversee all aspects of coaching and consulting services within the education and research arm of this leading primary care health center.
Highlights of my contributions include:
• Leading the development of the coaching and consulting business lines from the ground up, creating curriculum, onboarding faculty, and devising a delivery model to secure $300K in annual revenues.
• Successfully planning and implementing more than 50 training and education sessions benefitting hundreds of professionals in the healthcare field, addressing topics ranging from leadership development and communication to quality improvement and change management.
• Championing the launch of a new leadership coaching program, and personally delivering 300+ hours of coaching for executive leaders, high-potential talent, and multidisciplinary professionals.
• Developing and facilitating more than 30 well-received education webinars post launch of a formal consulting department.
• Representing the organization at various national conferences and industry events, leveraging networking opportunities and marketing strategies to develop new partnerships, improve web traffic, and drive business development results.
Community Health CenterWeitzman Institute Marketing Manager
Feb. 2018 - Sep. 2018Middletown, Connecticut
https://howleyfeeney.comExecutive Leadership Coach & Change Consultant
Oct. 2017Connecticut, United StatesOver 20 years of leadership and coaching experience; working in both corporate and healthcare environments, I have been a guide for working parents and professionals at all levels working through transition, professional development, succession planning, change management, and conflict resolution. My experience includes one on one coaching, large and small group coaching in-person and virtually. I have a background in Quality/Performance Improvement, Human Resources Management, and Leadership Development and Education. Along with coaching, I also teach organizations across the country quality improvement methodologies, effective communication strategies, skills in critical thinking, change management skills, negotiation, facilitation, conflict resolution, and QI Coaching. Coaching sessions are designed to provide strategic space and guidance within a busy leader's schedule as they thoughtfully move forward to achieve identified goals. Many of my coaching sessions can toggle between traditional coaching and QI consulting which ultimately results in additional tools and methods that leaders can add to their professional development strategy and toolbox as they go continue their professional journey.
Weitzman InstituteLeadership Coach & Senior Program Manager, Weitzman Institute Education & Research
Feb. 2011 - Oct. 2021Middletown, Connecticut, United States
Weitzman Institute/ Community Health Center, Inc.Quality Improvement Manager | Leadership Coach & Trainer
Feb. 2011 - Feb. 2018Weitzman Institute - Middletown, ConnecticutLed the quality improvement and marketing programs while simultaneously delivering leadership coaching and training services. Highlights of my contributions include:
• Boosting sales returns by improving awareness of product offerings among existing and prospective clients and following through to earn contracts.
• Directly delivering dozens of education and coaching sessions in the areas of process improvement, change management, conflict resolution, facilitation, and employee engagement.
• Refining internal marketing and communications processes to bolster program efficiencies.
Community Health CenterHuman Resources Specialist
May. 2005 - Feb. 2011ConnecticutIn this role, I administered human resources programs supporting hundreds of team members across sites and departments. Highlights of my contributions include:
• Launching new training and development initiatives including conflict resolution and team building techniques for new and existing managers, driving substantial improvements in both team productivity and morale.
• Leading the end-to-end onboarding process for 150+ new employees, providing training and support to enable seamless integration and proposing new core systems to enhance manager ease in new hire onboarding.
• Playing a key role in the research, selection, and implementation of a new applicant tracking system (ATS) improving outcomes in time-to-hire, candidate quality, and costing structures.
• Steering the review and revision of human resources policies to enhance our risk management stance while also protecting the company and its employees.
The Stanley WorksHuman Resources Manager, Corporate Operations/Customer Planning & Fulfillment
Jun. 2004 - May. 2005New Britain, Connecticut
The Stanley WorksHuman Resources Representative
Sep. 2002 - Jun. 2004
The Stanley WorksEntry Doors Customer Service Manager
Feb. 1999 - May. 2002New Britain, Connecticut
The Stanley WorksHuman Resources Manager
Feb. 1997 - May. 2005
The Stanley WorksCommercial Hardware Customer Service Representative
Feb. 1997 - Feb. 1999
The Walt Disney CompanyCentral Reservations Specialist
Dec. 1993 - Jun. 1994Orlando, Florida Area
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