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Work Background
Standard Chartered BankSenior Technology Process Data Specialist
Apr. 2019 - May. 2023MalaysiaIn April 2019, I joined Global Business Services (GBS) Malaysia as Senior Technology Process Data Specialist, in the Technology Governance dept of GBS and Standard Chartered Bank. The
role primarily focused on supporting the Technology and Infrastructure (T&I) processes to align the definition of Roles across the technology division of the Bank. In addition I was actively involved in developing the Glossary to be used within T&I, and ensuring definitions are of a certain standard, trying to avoid ambiguity. More recently, I have been involved in reviewing various aspects of the ServiceNow implementation, in particular the Configuration Management Database (CMDB) to ascertain the conformance to the Common Service Data Model (CSDM).
Standard Chartered BankSenior Manager, Data, Governance & Control
Nov. 2017 - Oct. 2018SingaporeIn November 2017, I joined Standard Chartered Bank in Singapore as Senior Manager, Data, Governance & Control. With data playing an ever-increasing role in planning and decision making, not only in the business but also Technology teams of the bank. This role focused on identifying data points which were either ill defined, ill interpreted, redundant or unstructured (free text) within the various Technology teams. It was soon evident that Roles and Role names were often badly defined, were titles or included organisational elements. This meant that every time organisational change occurred, technology processes needed to be re-written, and without any Standard definition, confusion often occurred. During this assignment, we developed a framework / standard for building and managing Role names across the Information Technology process universe. We used industry standards such as ITUP on which to build a standard set of Roles across the process universe.
IWCPPIndependent Business Consultant
Apr. 2014 - Sep. 2014Gold Coast, Queensland, AustraliaOver this period, I have been semi-retired, focusing on Web Development / Site hosting for various small clients both in Australia and Borneo, whilst providing intermittent support to Madagascar Oil. Recently I have started to develop interactive web applications using the Laravel framework with PHP and MySQL. The latest of which are CompScores.live and FitfastnFab.com # CompScores
CompScores is a multi-tenanted application which allows clients to manage their own competitions, events, athletes and the scoring of results. The development idea came from competing athletes complaining that the compilation of results in CrossFit Competitions took too long.
The application provides for online capture of results through judge’s mobile phones, with instantaneous updates and display of the same. The application has now been successfully tested at five competitions, in Australia and Indonesia. This is a self-funded project, with a view to marketing the product as a service. # FitFastnFab
In June 2015, I commenced work on the design and development of an interactive website for my client. This website was developed using Bootstrap 3, PHP and MySQL to provide an environment for her customers with a personalised homepage on which they can register their goals, excuses,
achievements, weights and measurements. In addition, the website provides weekly messages from the client, Homework tasks, Meal Plans (including recipes and shopping lists) and Exercise plans. The website includes a shopping basket and online payments. This is an ongoing project with further developments being implemented to allow for new products to be included.
Madagascar Oil SASoftware Application Developer
Feb. 2013 - Jun. 2014Paradise Point, AustraliaDesigned, Developed, Installed and currently supporting a Supply Chain Management application (TMMS) using the Quickbase platform for an International Oil Company based in Madagascar. This application allows multiple Users (currently 55), in multiple locations to - Create and approve Requisitions,
- Manage the Request for Quotations process,
- Approve Recommended quotations,
- Generate appropriate Purchase Orders,
- Manage the receipts of goods and Inventory.
The system uses multiple roles to manage the process flow, and provides instantaneous updates to inventory across multiple warehouses (Locations).
International Web Consultants Owner
Oct. 2009 - Feb. 2013Kota Kinabalu, East MalaysiaIn order to pick up some new skills, I set this operation up to assist local organisations in Kota Kinabalu to upgrade their web presence. - Borneo Books
- Bomborra Productions
- The Sabah Society
- Borneo Biking Adventures and
- Borneo Trekking were the most significant.
Transera International LogisticsManager Business Information and Processes
Apr. 2008 - Jan. 2009Kota Kinabalu, Sabah, MalaysiaResponsible for the development and implementation of standardised business processes throughout the nine different Branch Offices around the world. In addition I was responsible for all development in the operational systems used within Transera
Transera International Logistics FZE - DubaiGeneral Manager
Sep. 2005 - Apr. 2008Responsible for Office general administration, staff management, office and general procedures, accounting, and local office marketing and development.
Envision Freedom Pte.Ltd.Director
Jan. 2005 - Aug. 2005Providing comprehensive Data Management Consulting, in particular Business Information Requirements Analysis for Data Warehouses & Data Marts; Data Governance and Data Quality.
SMS Management & Technology - SingaporeSenior Consultant
Feb. 2001 - Mar. 2005SingaporeWhen SMS decided to open an office in Singapore, I was one of the senior consultants asked to move over and join the team was primarily placed in the following two positions. # Senior Consultant, OCBC Bank
As a result of an initiative to upgrade the customer analytics database, OCBC required assistance and advice on the transformation to an industry standard data model. Major tasks undertaken included customising the Teradata FS-LDM to meet the additional specific requirements of the client; the management of the team carrying out the source to target mapping for the ETL processes and the development and implementation of a framework and application to enable the analytics group to manage the reference data required. # Enterprise Data Architect, DBS
The Architectural and Design Services group of DBS wanted to develop an Enterprise Data Architecture in combination with the development of the Enterprise Data Warehouse, but with little internal knowledge of the management of data on an enterprise wide scale. Currently engaged to develop the role of Enterprise Architect, to lead the development of the Enterprise Logical data model through the customisation of Teradata's Financial Services Data Model (FSDM). Has provided leadership on the development of standard reference data for the bank and the initial impetus for the creation of an Enterprise wide Data Governance Group. # Principal Business Analyst and Data Architect, DBS
Involved in the development of a Credit MIS Data Warehouse solution to meet the needs of five of the Bank's business areas. Primary role was to develop the Logical Data Model (LDM) based on the various business requirements, and consolidate the five models in to a common model for the Data Warehouse.
SMS Management & TechnologySenior Consultant
Feb. 1998 - Jan. 2001Senior Consultant / Project Manager, specialising in BCP, Data Analysis, Business Process Re-engineering based in Brisbane
Ernst & YoungSenior Consultant
Jan. 1996 - Dec. 1998
Independant ConsultantProject Manager
May. 1991 - Dec. 1995Acted as Project Manager for projects in NSW TAFE, and Quensland Electricity Corporation (QEC).
Ernst & Young ConsultingSenior Business Analyst
May. 1989 - Apr. 1991Acted in various roles for clients, predominantly in the areas of Business Requirements anlysis, Project Management, Financial Systems Implementations.
Hornsby Musical SocietyProducer / Stage Manager
Apr. 1988 - Apr. 1991Joined the Society to assist with the production of Show Boat, and ended up producing a number of shows, of which ANNIE was the most successful. Had great fun helping with stage construction etall
Cognos Pty LtdSoftware Support Specialist
Apr. 1988 - Apr. 1989Joined as a Powerhouse (4GL) Software Support Specialist, with particular reference to systems running on the Hewlett Packard and Digital range of computers. The product Powerhouse was supported on multiple platforms. Involved in Systems Development, Systems Integration, Customer Support as well as teaching Powerhouse on the public courses run by Cognos. Also managed the operations of the in-house Hewlett Packard and the Digital Vax 3000 that were used for development and customer support systems.
Saudi Tourist & Travel BureauGeneral Manager Freight Forwarding
Apr. 1985 - Mar. 1988In April 1985 I was headhunted by a UK based recruiter to join this organization in Saudi Arabia and the General Manager Freight Forwarding, with six offices spread around the major cities in the country. The focus in this business was the export of personal effects to the Philippines for the migrant workforce. This business generated in the region of 100 tonnes of airfreight per week. Over the next three years, we developed a number of new services including consolidations to the Philippines, Air / Sea freight combinations to the Philippines via Dubai, and full freighters to Thailand, and Manilla. In addition we developed a full packing / removal service, and specialised in returning expatriates to Europe and Australia.
Grey Mackenzie & Company Ltd, DubaiFreight Forwarding Manager
Sep. 1976 - Apr. 1985Joined the Freight Forwarding Dept as a Manager, responsible for the running opf the Dept, Budgetting, and generating new business.
Millbrook House School, UKMathematics Teacher
Sep. 1975 - Jul. 1976
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