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Work Background
St. Jude Children's Research Hospital - ALSACProject Manager - Operational Excellence
Jun. 2023
St. Jude Children's Research Hospital - ALSACData & Analytics Literacy Coach
Feb. 2022 - Jun. 2023Memphis, Tennessee, United StatesRaise the level of data literacy in the organization
Help uncover and translate business requirements and needs
Identify training audiences and define the purpose, goals, and objectives for each course in the curriculum
Facilitate data-driven change and create business value through D&A
Partner across the agile team and business stakeholders to build, maintain, and deliver training curriculum and communication plans. Evaluate the success of the training process and course outcomes, leveraging stakeholder feedback and personal insights to drive ongoing training improvements
Drive the awareness and importance of the training curriculum
FedEx ServicesProject Manager - Version Management & Communications
Aug. 2019 - Feb. 2022Collierville, Tennessee, United StatesLead version management strategies with cross-department teams, including sales, customer technology, regional counterparts, etc.
Responsible for reducing revenue at risk within specific time frames.
Analyze reports to produce data-driven plans and forecasting.
Work and report directly with upper management (Director, VP, SVP) level professionals.
Focused on providing oversite, escalation management process, best practices, and overall internal project support needed to identify and help resolve project obstacles.
In addition, oversee all release management internal and external communications from content creation to deployment.
FedEx ServicesDigital Content Strategist
Dec. 2018 - Aug. 2019Collierville, TennesseeResponsible for creating consistent communication/content between departments, manage timelines, brand and legal approvals, project coordination and task management. Coordinate with other department to align objectives for communication to meet project goals and timeline. Oversee portions of the Development Resource Center content while working to increase KPIs. Consult on other project for go-to-market and internal/external communication strategies.
American Academy of Facial Plastic and Reconstructive SurgeryMarketing and Communications Advisor
Dec. 2017 - Feb. 2022Develop, manage and implement marketing strategies to enhance member
communications, conference promotion, and the Academy’s digital footprint.
Identify and recommend unique and effective ways to generate revenue and
reduce expenses. Design and create marketing material for web, social media,
mobile apps and print advertising. Create fresh, new conference websites and
email campaigns that continue to improve brand recognition, increase click rates
and boost registration, resulting in new and retained membership. Construct
new and improved internal processes to minimize delays, improve project
timelines and to advance AAFPRS marketing and communication efforts.
Conceptualize and deliver event marketing and branding solutions that appeal
to a diverse membership and help take the Academy’s events to the next level.
National Society of Black EngineersContent and Web Manager
Jan. 2016 - Dec. 2016Alexandria, VAOversee web and content strategy to increase the organization's awareness and membership platform which in turn results in more revenue generating pathways. In addition to consulting on brand development/strategy, web site traffic growth, membership growth and email marketing. Other responsibilities: Graphic design, leadership training, email design, content scheduling
NaKeo LLCMarketing and Communications
Jan. 2013Develop, manage and implement marketing strategies to enhance the client's communications, conference promotion, and digital footprint. Identify and recommend unique and effective ways to generate revenue and reduce expenses. Design and create marketing material for web, social media, mobile apps, and print advertising.
National Society of Black EngineersWeb Development Support
May. 2012 - Dec. 2015Prepare/design periodic eNewsletters to membership
Maintain updates for NSBE webpages as requested by publisher, web developer and others
Develop pages on NSBE websites
Train incoming leadership boards
Create/design graphics for advertisements
St. Jude MedicalDesign Engineer - Co-op
Jan. 2011 - Jun. 2011Sylmar, CADesigned epoxy dispenser for Unity devices Surveyed functionality of devices at a live implant Developed more effective cleaning and coating trays for device cans Engineered strategic mechanical reinforcement on electronics through component failure analysis and ETRs Contributed in implementation of MRI safe pacemakers by designing injected RF test unit and performing qualification/design assurance testing under actual MRI scanner.
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