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Work Background
ResponsiveLearning Experience Designer
Mar. 2024Drive growth by managing, optimizing, and further developing the educational content in Responsive University. Deliver engaging, high-impact live and live virtual sessions that drive product adoption for existing and prospective customers. Continuously analyze customer base to personalize the learning journey, identify content gaps, and scale the reach of educational material. Collaborate cross functionally to ensure consistency of content in order to deliver a unified customer learning journey across all channels. Create and deliver product training for Responsive employees, customers and partners. Create and deliver materials to reinforce student learning, such as tutorials or guides to what they learned.
Fidelity InvestmentsSenior User Experience Designer
Nov. 2021 - Mar. 2024Create an ongoing library of short films and illustrations to educate clients on equity compensation. Translate storyboards into video mock-ups, incorporating feedback and edits,
implementing edits, and creating high-quality videos with clean audio quality for final
review. Support good process and project management practices, in order to keep production
work consistent, of high quality, and sustainable. Collaborate with team members to ensure efficient workflow and quality assurance. Contribute ideas for improving future generations of the video education product, as well as related print and audio assets that support the education function, in order to support a culture of continuous improvement and innovation. Offer visual expertise to new product offerings as an instructional design leader for
the function. Lead the creative strategy for innovations and assigned projects. Use project management skills to handle and deliver high-quality experiences for our
business partners and clients.
Handel Group®Event Coordinator
Mar. 2021 - Nov. 2021RemoteEnsure all records, logistics, and tracking are accurate and up to date. Apply complete event life cycle protocol to internal events, in-house events, and production of shoots. Create and distribute registration links / accountable to get registration link from partner by required date. Maintain Marketing Calendar, Calendar Invites, Runs of Show Brief partners, talent, and team on specific event logistics prior to each event Update stats and info for each event in Partner Desk and Marketing Metrics, daily as needed. Maintain archive of all files, protocols and agreements related to events.
The Walls ProjectZoom Video Conferencing Specialist
Nov. 2020 - Aug. 2023RemoteScreening and accurately admitting attendees into appropriate rooms. Promoting other staff and managing attendees as needed. Enabling and disabling in-meeting permissions for instructors. Organizing breakout rooms and properly distributing attendees and instructors. Managing communication & troubleshooting issues during meetings.
ConduentVirtual Learning & Webcast Producer
Aug. 2020 - Mar. 2021Long Beach, California, United StatesResponsible for managing and executing all phases of firm’s virtual CPE classes. Achieve a thorough understanding of various virtual meeting technologies. Establish and maintain professional client relationships. Navigate internal channels to arrange platform provisioning. Execute pre-session operations and organize meeting logistics. Check, train, and rehearse session mechanics with presenters. Moderate and facilitate live virtual CPE sessions and other internal meetings. Generate and deliver post-session reports and analytics.
First AmericanAudio Visual Project Coordinator
Mar. 2020 - Aug. 2020Santa Ana, CaliforniaIdentify appropriate resources necessary, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Track project information, follow up on issue status, resolve routine issues, report status to management. Create and document conference room equipment standards. Create training videos and materials on variety of A/V technologies in all conference rooms. Work closely with A/V vendors to offer and introduce new solutions. Manage audio visual projection, displays and interactive media.
FreelaceAudio Visual Technician
Jan. 2019 - Mar. 2020Greater Los Angeles AreaWork as camera operator (handheld, long lens, ENG and studio), V2, tape op, breakout tech and set/strike tech. Operate in hotels, arenas, convention centers, concert halls, museums and outdoor venue spaces. Adjust to irregularly shifting conditions to carry out effective and excellent audiovisual services for events. Assist other production members when possible while adhering to venue and policy guidelines.
Seamless Event SolutionsAudio Visual Specialist & Operations Coordinator
Sep. 2016 - Jan. 2019Portland, Oregon AreaCarry out accurate and timely setup, operation, and strike of various audiovisual equipment. Edit, compress, archive, and repurpose show footage for client use. Work with marketing department to design and deliver e-mail newsletter in addition to social media planning and content development. Assist in testing, checking and managing audiovisual inventory in equipment warehouse.
YahooAccount Executive, Digital Media Sales
Apr. 2016 - Sep. 2016Portland, Oregon AreaHandle inbound sales inquiries and effectively identifying each prospect’s needs and offer quality solutions Follow up on self-generated and company provided leads selling a suite of various Yahoo! products via outbound sales efforts Communicate the features and benefits of Yahoo! Search Marketing & Display products via phone presentations and PowerPoint and WebEx demonstration Work with the Yahoo! Marketing & Editorial team to develop customized advertising programs tailored for each prospect’s needs Work with the Yahoo! Search Marketing Finance team to help secure terms as needed See the new account sales process through to activation and provide service while working with the advertiser to expand their online marketing presence on the Yahoo! Network
Apex SystemsTechnical Recruiter
Jul. 2015 - Mar. 2016Portland, OregonWork with local and national technical consultants to identify contract, contract-to-permanent and permanent positions in the areas of IT, Business Applications, Telecommunications and Engineering. Network with local User Groups, Technical Schools and Technology Evangelists to grow and enhance the technical personnel community. Source potential candidates by utilizing Apex’s proprietary database, referrals, User Groups, job boards and advertising. Maintain a best in class screening process by meeting all candidates for face-to-face interviews, conducting reference checks and administering technical tests. Maintain strong relationships with technical personnel through consistent communication, honesty and loyalty. Serve as point of contact for career coaching, resume enhancements, pay rate negotiations, benefits and payroll questions. Work closely with Sales and Management Team to understand and deliver on client’s needs.
NewsBeat Social, Inc.Assistant Video Editor
Mar. 2014 - Jun. 2015Portland, Oregon AreaAssisting video editors with editing daily news stories Operate studio equipment to record anchors’ stand-up scripts Gather web-sourced assets for publishing deadlines Manage and maintain digital media library and media workflow
KTVB News GroupStudio Camera Operator
Nov. 2013 - Mar. 2014Boise, Idaho AreaOperate various studio production equipment during live newscasts Help manage studio operations and assist talent before and after shows
CreativeWave, LLC.Production Assistant
Jun. 2013 - Jan. 2014Boise, Idaho AreaAssisted in all aspects of pre-production, production and post-production work Helped with rigging, lighting, shooting, logging, editing, color correction, and compression Created many various sorts of local business promos and corporate videos Worked with a variety of complex electronic and digital equipment
Northwest Public TelevisionStudent Intern
Aug. 2012 - May. 2013Pullman, WAEdit various kinds of local PBS promos and programming Shoot regional events as well as field and studio footage for broadcast Design graphics for programming and other purposes
KIRO TVIntern
May. 2012 - Aug. 2012Seattle, WAShadowed broadcast news professionals in night-side show production Often joined reporters and photographers on field shoots Shot and edited own version of many news packages
Sigma ChiRecruitment Chair
Dec. 2011 - Dec. 2012Beta Upsilon - Pullman, WAManaged and organized year-long recruitment program for entire chapter Recruited chapter's pledge classes of Spring 2013 and Fall 2012
Washington State University AthleticsReplay Tape Deck Operator
Sep. 2009 - Mar. 2013Pullman, WAOperated various VTR controllers to queue and deliver live sports replays Helped in set up and tear down of a variety of audio and video equipment Performed well under high stress level situations.
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