Arena Europe, Middle East & AsiaAccount Executive
Sep. 2023Jeddah, Makkah, Saudi Arabia- Build & maintain strong relationships with existing clients to ensure long-term satisfaction and retention.
- Serve as the primary point of contact for client inquiries, concerns, and feedback.
- Prepare and present compelling proposals tailored to client needs.
- Coordinate with internal teams (such as operations team, etc.) to deliver seamless client experiences.
- Provide feedback from clients to internal teams to improve offerings and services.
- Maintain accurate records of sales activities, client communications, and contracts in CRM system (Zoho).
- Prepare sales documentation, including invoices and follow-up materials.
- Assisted project managers in planning, coordinating, and executing project deliverables. - Supported the tracking and management of project tasks, deadlines, and resources.
- Identified and resolved potential roadblocks to ensure smooth project execution.
- Provided timely updates on project progress and escalated critical issues when necessary.
- Facilitated the successful handoff of completed deliverables to clients or internal teams. Projects: - SAGP F1 Race 4 | Jeddah
- Global Champions Arabian Tour 2024 | Riyadh
- Logines Global Championship Tour 2024 | Riyadh