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Work Background
RPGC TokenInterim Chief Technical Officer
Feb. 2021 - Dec. 2022Almaty, KazakhstanAs a part of our dedication to managing excellent projects at Qosil, the Managing Director has also taken on the title and role as Interim Chief Technical Officer for RPGC Token. In this role the following tasks are being monitored and executed by this position: - Advice on Crypto Currency technologies and programming languages. - Multi-Blockchain integrations and integration with MMRPG in-game marketplaces, mobile apps and desktop web-based applications
- Development and technical management of the company's coin offering
- Consult, strategize and facilitate the complete lifecycle of custom tokens, smart contracts and engagement with online exchanges, partners and technical elements of regulatory considerations
International Islamic Food Processing AssociationInterim Chief Operations Officer
Feb. 2021 - Aug. 2021Nur-Sultan, KazakhstanContracted by the CEO of IFPA, Qosil, Ltd developed the operational methods and standards for IFPA as well as the key functions necessary to assist with the development of the entity. International IFPA (Islamic food Processing Authority) is a subsidy of one of three official OIC Programs. The organization was ratified into existence during the 3rd General Assembly of country participants by more than 25+ Islamic countries in order to lead the initiative of inter-OIC trade of Agri-Food products. The Interim Chief Operational Officer is charged with: - Developing the operational policies and procedures for continuous delivery of the initiatives of the Director General and CEO of IFPA in order to achieve the strategic and tactical goals of the organization. - Developing reporting methods, KPI's and reporting standards for the organization. - Structuring and negotiating foundational relationships with members and partners throughout the OIC countries and other OIC Multi-Leteral Entities - Implementing operational excellence as a standard in all operational functions of IFPA - Develop standards and methods of technical execution of business development and the foundation of IFPAs offices and staff throughout the key OIC cooridors and hubs
QosilManaging Director
Dec. 2018Astana, KazakhstanQosil means connected in the Kazakh language. Qosil is a tech enabled management company focused on the management of key investments and initiatives of American based companies in the regions impacted by the New Silk Road, BRI or OBOR project. As the region along the One Belt One Road project (OBOR) continues to grow, the involvement of American owned businesses into the sector must be facilitated through strategic and organized management practices and tools that allow investors to realize profitable outcomes while navigating the challenges of the region. The Managing Director of Qosil, Ltd is charged with completing all tasks necessary to ensure the establishment, market entry and oversee operations of the company including: - Legal registration of company and application to legal and business frameworks that allow for the company's maximum strategic placement and minimal liability. - Establish local offices in strategic locations - Establish initial partnerships and programs for sustaining relationships with key partners to execute the company's long term goals - Establish initial managing staff and initiate recruiting programs and company standards for hiring and talent retention - identify market gaps in local resource availability and knowledge in order to establish or work with local partners to establish educational programs to increase the quality of talent for recruitment - Establish and maintain budget requirements for taking local offices from development to a self-sustained state. - Establish internal work policies and processes and integrate with international holding company standards, best practices and tools. - Establish and implement management standards, KPI's and monitoring of operations and finance. - Develop evaluation standards and procedures for measuring operational excellence and continuous improvement
Cox Media GroupSenior Agile Coach & Head of Agile Center of Excellence
Feb. 2017 - Jan. 2020Greater Atlanta AreaDaily Responsibilities: - Created and managed Agile Center of Excellence's to champion, teach and coach the Agile processes, manage Agile tools, produce Agile metrics and guide teams toward self-sustainability. - Lead the Agile Guild, trained and coach Scrum Masters. - Championed and developed Agile delivery processes and best standards for 200+ delivery team managing and developing a portfolio of over 100+ technology solutions. - Change management, lead implementer and SME for Agile tools including VersionOne and JIRA Software - Designed and evaluated Monitoring and Evaluation (M&E) standards for Agile processes maintenance and successful delivery via qualitative and quantitative measures including standards and custom agile metrics and KPIs - Collaborative resource for delivery teams and leaders on Agile delivery best practices Accomplishments: - Lead the Implementation and configuration for JIRA Software for 300+ Users
- Implemented evaluation standards for service predictability, delivery, consistency and quality
- Implemented monitoring standards, dashboards, reports and KPI's for on-going process improvement - Implemented results based measurement of teams and resources
- Successfully acted as sole Agile process, delivery and tool thought leader for multi-billion dollar National organization
Cox Media GroupSenior Project Manager Data and Integration
Jan. 2014 - Feb. 2017Atlanta, GADiverse Enterprise Scale Project Management: • Management and co-management of company wide implementation of sales management and financial management systems for a national multi-billion dollar organization
• Pro-active risk and issue resolution leveraging negotiating skills and technical skills from previous international engagements
• Efficiently in simultaneously managing a Portfolio of multiple projects and initiatives accross various product areas and multiple initiatives ranging in duration from 1 – 48 months
• Preparing and delivering status updates to a diverse audience of c-level and director level stakeholders
• Working with team as a key implementer of PMO standards Agile Implementation Expert: • Leading and conducting Product Owner Teams and managed customer relationships
• Mentor and adviser to team members to insure continuous and predictable delivery to drive value through consistent on-time service delivery
• Lead for Agile implementation task force, charged with the implementation and standardization of Agile development processes throughout organization
• Agile Coach and lead Agile implementer for two of three primary technology divisions
• Implementation of internal management systems for service delivery
• Member of the PMO Communication Taskforce, charged with disseminating information about PMO standards, change and successes throughout the organization
GeniusCo Support Services, LLCIPDET Certified Monitoring And Evaluation Specialist
Mar. 2012Kosovo, Romania, Moldova, EgyptIPDET Certified Monitoring and Evaluation of AID and economic development interventions for State sponsored programs with a specialty in former USSR countries. - Expertise in evaluation of operational and technical readiness and efficiency, impact assessment, strategic planning and tactical responsiveness. - Establishing monitoring KPI's, dashboards and pro-active and re-active response protocols for maintaining program parameters - Full program development and long term monitoring and support for regulatory compliance and maintaining program efficiency using KPI scoring, rating, persistent development and direct intervention
Genius Consulting, LLCProgram Manager of Global Programs (USAID and EU Projects)
Jan. 2012 - Dec. 2014Eastern EuropeGeniusCo is a Best In Class Application Management Services Provider that operates in 65 Countries, 25 Languages and has over 750 employees
• Identified and successfully negotiated relationships that allowed for strategic service delivery in over 50 countries
• Re-Engineered and Engineered Global Operational processes, procedures and policies and developed Global partner programs
• Established core operational standards and service accountability for customers through a combined Rational and Agile delivery methodology
• Led the analysis and development of internal management system for service delivery, sales and marketing, billing and internal collaboration
• Managed 50 Senior Directors in 45 countries as Direct Reports from Central Asia to the Latin America
• Led the Development of Network Operation Centers in multiple countries
• Oversaw legal and regulatory adherence of divisions in 10 countries
• Led the establishment of divisions in 65 countries
• Led teams to secure major contracts that generate 8 digit returns
• Developed and led team to execute Global Market Entry Strategy for emerging and developed markets
• Developed Strategic Advisory Board of External leaders in public and private sectors of relevant global interest
• Controlled P&L for corporate holding company and all Global Divisions to maintain profitability • Led the development of an internal dashboard to provide Board of Directors and executive leadership a one page, real time reporting on Operational efficiency, Customer Satisfaction, Profit and Loss and Progress of Strategic Project implementation
• Consolidated and co-developed annual budgets and sales projections
• Managed Global Management Teams
TenStep, Inc.Managing Director -- Lead Project Manager Trainer (Tenstep Kosovo)
Jan. 2009 - Sep. 2012- Delivered Project Management training and certification classes in Pristina, Kosovo - Monitored and consulted established programs in education, Information Communication Technology (ICT), Manufacturing, Health and Agriculture - Prepared Project Managers for PMI and Prince II certifications. - Specialize in integration of project management processes and Agile Delivery
John Wieland HomesGenius Consulting, Program Manager
Jan. 2008 - Dec. 2012Atlanta, GADirect Support of Marketing, sales and strategic planning efforts - the largest home builder in the southeastern United States. • Managed High Level problem solving and requirements development with customers to develop business resolutions through functional technical projects • Identified key milestones for Implementations
• Presented multiple presentations outlining the companies technical abilities
• Planned and documented Change Control Managerial procedures as a result of high level business driven technical projects • Present technical solutions to high level and detailed level audiences • Developed time sensitive documentation • Relationship building with customers, technical resources and co-workers • Communicator of project scope through presentation and documentation. • Trained and educated non-technical and technical persons on existing and new technical products, services and capabilities • Analysis and recommendation in build vs. buy scenarios • Managed and documented changes in project scope while communicating impact to technical and non-technical team members. • Lead technical representative in the handoff of projects to various technical resources for development and implementation
ManheimSenior Business Analyst / Project Manager
Jan. 2006 - Dec. 2008Atlanta, GADirect Support of director and executive level member of Marketing and sales efforts in growing two multi-million dollar divisions of Manheim Auctions - a multi-billion dollar entity owned by Cox Enterprises. • Relationship building with internal customers, technical resources and co-workers • Communicator of project scope through presentation and documentation. • Subject matter expert on Manheim Technology technical capabilities, including products and services • Trained and educated non-technical and technical persons on existing and new technical products, services and capabilities • Analyzed high level business issues involved in the acquisition of new insurance and financial customers of Total Resource Auctions, Specialty Vehicle Sales and Manheim Auto Financing Business units for technical resolution • Managed High Level problem solving and requirements development with customers to develop business resolutions through functional technical projects • Identified key milestones for Implementations and product sales • Presented multiple presentations outlining the companies technical abilities
• Planned and documented Change Control Managerial procedures as a result of high level business driven technical projects • Present technical solutions to high level and detailed level audiences • Developed time sensitive documentation • Analysis and recommendation in build vs. buy scenarios • Managed and documented changes in project scope while communicating impact to technical and non-technical team members. • Lead technical representative in the handoff of projects to various technical resources for development and implementation • Maintained detailed knowledge of Manheim system applications, product suites, customers, and reporting capabilities.
MII Interactive, INCPre-sales Engineer / Product Development Management -Southeast Asian Divisions
Jan. 2005 - Dec. 2006Malaysia, India and TaiwanIn charge of establishing support services in Southeast Asia to reduce consistent costs of long term service agreements on software product. Responsible for researching and integrating foreign developed technologies into product and service offerings as well as prospecting areas for MII products and services to be inserted into local markets. • Managed and developed Off shore support center management and establishment: Bangladesh, India and Malaysia • Utilized in-depth knowledge of customer requirements to establish remote support and off-shore development teams • Process Documentation and Implementation • Systematic and Manual process development and implementation • Voice Over IP – Implementing Remote call centers and customer support procedures • Vendor relationship management for Taiwanese and Chinese hardware manufactures • Market development and market identification in Singapore and Kuala Lumpur, Malaysia • Trained foreign partners and re-marketers in product knowledge and application to increase sales efforts in foreign countries throughout Asia .
MII Interactive, INCTechnical Director – Director Sales Support and Implementation
Jan. 2000 - Dec. 2005Greater Atlanta Area• Responsible for developing and proposing technology solutions, along with implementation services, that meet customers' needs ensures that proposed solutions when implemented meet the needs and functional requirements of the customer
• Primary technical point of contact for external customers
• Assisted sales team in carrying out demonstrations, customizing and delivering product presentations
• Directly involved with the initial sale and implementation of solutions with customer and end users:
• Trusted technical advisor for customers - worked with customer's sales teams to translate new technical abilities in sales initiatives • Carried out initial discovery meetings with customer to identify and map current processes, and monitored complete project lifecycle for all major customer installs through operating as highest level of management for project managers, programmers, trainers and consultants • Developed Requirements Analysis, analyzed and documented customer’s current processes to assess technical needs and isolate additional areas where MII technical products could provide additional value to the customer • Worked with graphical departments to develop customized Flash software demos for customers to demonstrate key functionalities forwarded to customers by adopting various MII systems • Mapped software product features to current processes for presentation to customer via sales personnel and worked with customer’s internal IT teams, vendors, customers, and executive members • Supervised technical writing staff and developed technical documentation to map customers new internal controls • Delivered Training on new technologies and industry standards • On-going customer needs analysis • Companies where systems were successfully implemented include Kaiser Permanente, McDonalds Corp., Coca-Cola, Bi-Medical and the Hospitals of the University of Alabama in Birmingham
Contract Software DeveloperFrontend Developer / Backend Developer
Jan. 1996 - Dec. 2000Atlanta, GAKinko’s Pre-sales Engineer
Contracted to develop a system for a prospective customer with 20,000+ field agents and multiple national locations to order standardized variable print materials in accordance with the companies current print marketing standards. Led a team of 12 with varying skill sets in conjunction with customer’s technical teams to create multi-tiered internet based application. • Increased product flexibility through the use of known technologies of ASP, SQL Server, Flash, HTML and XML and established procedures of source code documentation • Isolated Kinko’s as the best overall solution provider and secured project despite competing vendors by developing interactive Flash presentations of software and processes during the initial sales phase. • Reduce costs of Kinko’s customer relationship by 80% by integrating software with customer’s internal systems and integrating solution to Kinko’s established order channels • Developed GUI utilizing Flash, HTML and CSS to reduce user error and allow for a standardized look and feel for additional content SunTrust Bank
SunTrust Banks, Inc., headquartered in Atlanta, Georgia, is one of the nation's largest commercial banking organizations. As of December 31, 2004, SunTrust had total assets of $158.9 billion and total deposits of $103.4 billion. The company operates an extensive distribution network primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia and the District of Columbia, and also serves customers in selected markets nationally. Contract Systems Developer
Contracted on various occasions to assist in the development and optimization of data handling applications for the stock exchange departments and the departments of corporate funding. • Process analysis, streamlining and automation • Data collection, processing and management • Consulting, collaboration and planning with internal MIS departments • Data conversion
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