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Work Background
Paraprofessional
Hillsborough County Public SchoolsParaprofessional
Aug. 2021North School
Assistant Happiness Manager
ohmygreenAssistant Happiness Manager
Sep. 2016 - Aug. 2021San Francisco Bay AreaOhMyGreen September 2016 to Present Assistant Happiness Manager | Burlingame, CA As an Assistant Happiness Manager, provide onsite support to multiple client sites while consistently providing excellent customer service and living OMGs mission, to empower people to lead healthy and blissful lives. Interface with client employees to keep their food products stocked and needs met, in timely fashion. Track inventory and plan for events that require additional products, stocking accordingly Clean, maintain and repair relevant equipment Order, receive and manage deliveries Catering and Event planning on client sites Handle ordering, budgeting and interfacing with 4+ account Office Managers on a daily basis Additionally, promoted to be OMGs second equipment repair technician. Responsibilities include: “Teching” out commercial coffee machines, kegerators, various water machines for new and current clients Stock, clean, repair and maintain equipment (commercial refrigerators, coffee machines, kegerators, various water machines) Order supplies and parts for Equipment repair team Organize items for loading on to delivery trucks and transport to client site assist with unloading and installation of equipment, run water lines, install shelving. Provide OMG launch team assistance for new clients. Responsibilities include: Order and maintain office supplies for the launch team Print labels and label, bins, trays, containers, according to kitchen design. Assist with kitchen staging Jeff C. (Medallia employee): "… kudos to Amy up on the third floor. She goes above and beyond every day to make sure that we are not only well fed, but that even on days when food is not catered, it is easy to get to and attractively presented. She is a gem."
Launch Coordinator | Warehouse Associate
Garten, formerly known as Oh My GreenLaunch Coordinator | Warehouse Associate
Sep. 2016 - Aug. 2021Burlingame, California, United States***Position eliminated due to COVID-19*** OMG provided onsite healthy snacks / beverages / coffee and food to companies such as Lyft, Stripe, Medallia, Glassdoor, Natera, and LinkedIn. Assisted the Launch Manager with the planning, staging and execution of launching a new client site(s). Partnered with outside vendors to source smallwares, decor and large equipment for multiple clients Organized and established a tracking system (AssetPanda) for smallwares, parts & hardware, and large equipment so as to manage inventory Responsible for keeping track of all OMG’s inventory of smallwares at all their client sites “Teching” out commercial coffee machines, kegerators, various water machines for new and current clients Stock, clean, repair and maintain equipment (commercial refrigerators, coffee machines, kegerators, various water machines) Responsible for ordering supplies and parts for Equipment repair team Worked with vendors to assure prompt delivery of equipment Organize items for loading on to delivery trucks and transport to client site “Tag” items with QR codes for tracking Checked each piece of equipment in and out to mitigate loss and ensure proper tracking Assisted with loading, unloading and installation of equipment Responsible for building and installing of shelving Organized items for delivery and transport to client sites nationally Printed labels, label bins, trays,and containers, according to client site’s kitchen design Assisted with kitchen staging (for onsite launches) Spot checked client sites one month after launch -adjusted on site equipment (add, remove, repair items) to ensure a better flow in staged spaces and verify all QR codes to ensure proper tracking of equipment Order and maintain office supplies for the launch team Order, receive and manage deliveries (LDL, FedEx, UPS, etc)
Manager
Ike's Lair of Redwood CityManager
Sep. 2015 - Sep. 2016Redwood CAConsistently provide excellent customer service to our customers; prioritizing, multi-tasking and leveraging our team Responsible for operating the store, vendor relationships, and management as well as maintaining and elevating customer experience while meeting health regulations and efficiencies As a team leader/manager, set the right tone for the team, develop and manager weekly work schedules. Develop strategies for hiring, retaining, and maintaining staff morale Provide our customers guidance and suggestions based on knowledge of menu and specials to assist in their selections and up sell to increase customer experience Manage current catering business as well as develop and execute marketing and promotional ideas to continue growing the catering business
Family Support
Family Support during relo Family Support
Jan. 2014 - Oct. 2015Irvine and Redwood City, CA• Responsible for operations of our family while we relocated to SoCal for my spouses new job @ Oculus and then approx. 9 months later to the Bay Area (post FB acquisition)
High School ParaProfessional
Academy School District 20High School ParaProfessional
Aug. 2008 - Jan. 2014Discovery Canyon | Colorado Springs, CO• Provided assistance to severe special needs teachers; assisted in instruction, provided for medical and health needs of special needs students as well as provided clerical support to teachers • Responsible for providing assistance with daily functions for SSN classes to include behavior support, life skills instruction, implementation of daily and long term lesson plans • Assisted in providing tube feeding and toileting of students (to include lifting 50-100+ lbs.)
Family Support
Family supportFamily Support
Aug. 2001 - Aug. 2008Ashburn, VA and Colorado Springs, CO• Responsible for operations our our family after birth of our second (and final) child to be a ‘stay at home’ mom
Marketing & Event Planning, HR and Teller
Northwest Federal Credit UnionMarketing & Event Planning, HR and Teller
May. 1998 - Aug. 2001Herndon, VA• Responsible for marketing and events planning for employees of the Credit Union for Central Intelligence Agency (CIA), to include Annual Holiday party, Summer Picnic and sporadic events throughout the year • Provided administrative support to the Human Resource team | Department • Supported member teller transactions for both covert and non-covert credit union members
Teller
First Union National BankTeller
Sep. 1996 - May. 1998Herndon, VA
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