SXSWRegistration and Credentials Assistant
Jan. 2022 - Apr. 2022Austin, Texas Metropolitan AreaUsed systems such as Mac OS, FileMaker Pro, Zendesk, and Excel to track registration credentials for thousands of attendees
Utilized IT support systems to handle crises, answer questions regarding conference and festival inquiries Provided site event support in registration and credentials for a business conferences, music festivals, and film festival
Expressed strong communication skills to team members, leaders, associates, and clients during high pressured and stressful situations
Participated in analytics and data reporting for after-conference statistics
Assisted the departmental lead with additional tasks to support the conferenceβs success