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Work Background
General Manager
Badger State MaintenanceGeneral Manager
Oct. 2021 - Jul. 2022Milton, Wisconsin, United StatesSupervised day-to-day operations, as well as created and implemented new processes and efficiencies to increase profitability. I performed accounting functions including but not limited to accounts receivable and accounts payable, payroll, account reconciliation, bank deposits, purchase orders, and budgeting. I executed all human resource functions for the company, and scheduled jobs and employees for each division of the company. I communicated with customers on a daily basis via telephone, email, and text. Finally, I implemented marketing strategies and created and secured new and renewal contracts for Grounds Maintenance and Snow Removal divisions.
Business Manager
Badgerland Irrigation and Lighting ServiceBusiness Manager
Apr. 2017 - Oct. 2021Stoughton, Wisconsin, United StatesResponsible for managing all aspects of the business including but not limited to HR, finances, inventory, and client acquisition. I performed accounting functions such as payroll, accounts receivable and accounts payable, account reconciliations, and deposits. I created and implemented employee handbook, policies, and procedures, as well as use of customer contracts for services. I also handled all customer communications including prospecting, scheduling, and contracting, and supervised all technicians.
Business Manager
Expedition RetirementBusiness Manager
Nov. 2015 - May. 2017Madison, Wisconsin, United StatesWhile focusing on business development and strategic prospecting, I designed and created marketing materials including company logo, fifty-page workbook for clients, radio ads, website copy, and multiple infographics. I scheduled and coordinated all events and appointments, and handled client communications. I implemented use of CRM, workflow processes, marketing calendar, and tracking conversion ratios. I also performed accounting functions including but not limited to: payroll, accounts receivable and accounts payable, credit card reconciliations, and deposits.
Business Development Specialist
Frommer Business DevelopmentBusiness Development Specialist
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