ShineOn.comHead of Buyer and Seller Experience
Mar. 2020 - Nov. 2021St Petersburg, Florida, United StatesOversaw both our Customer Service and Production Departments, instituting new LEAN practices to streamline our services. Helped to manage our Facebook community and grow it to be the most engaged POD Facebook group on the internet. Planned and recorded training videos about how to use our software, market our products, and build Shopify stores. Held weekly live training calls with our sellers offering advice and answering tough questions about our company and industry.