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Work Background
CORT Destination ServicesInternational and Domestic Relocation Consultant
Mar. 2018 - Sep. 2024California, United StatesProvided comprehensive relocation support, assisting corporate professionals with social services, banking, school searches, and settling into new communities. Managed client onboarding and oversaw full relocation cycles, including property searches, lease negotiation, move-in inspections, and legal compliance for international assignees. Coordinated remote and on-site activities, including Social Security, banking, and driver’s license arrangements for international clients. Provide superior service, earning consistent 5-star feedback and maintaining high client satisfaction. Saved $10,000 for an international assignee by negotiating lease approval with the property management company, ensuring the assignee avoided costly temporary housing expenses.
Achieved $20,000 in savings for an assignee by facilitating direct lease discussions between the assignee and the property owner, expediting approval and enabling a faster move-in.
Secured $25,000 in reimbursements for an assignee by canceling a hazardous lease agreement after identifying defects, including mold, and leveraging legal resources to recover deposits and prepayments.
Evo21 Real EstateLicensed Multilingual Realtor
May. 2017Orange County, California AreaPartnered to manage a real estate business focused on buyer representation, property showings, and negotiations. Conduct due diligence to address buyer concerns, facilitating property inspections and securing financing solutions. Maintain exceptional client relationships, leveraging expertise to close challenging transactions. Deliver tailored solutions, maximizing client savings, and closing successful transactions. Saved $100,000 for a buyer client by negotiating a full refund of costs after a seller could not find a replacement property, enabling the client to secure a comparable, lower-cost home.
Secured $75,000 in equity growth for a buyer by collaborating with their lender to restructure the title process during a 2% interest rate hike, ensuring timely home completion and occupancy.
Avoided over $100,000 in unnecessary repairs for a buyer by coordinating a cost-effective geological survey, addressing concerns about foundation, roofing, and drainage issues in a mountainous property.
Panther Premium LogisticsTerritory Manager
Apr. 2015 - Nov. 2016Greater Los Angeles AreaCoordinated expedited logistics solutions for time-sensitive freight shipments across the US and internationally. Partnered with clients to design custom solutions for complex supply chain challenges. Generated $3.5M in seasonal revenue by resolving distribution delays of Star Wars merchandise for Target.
Secured a $250K business partnership by executing a complex cross-border operation.
Preserved a $500K annual entertainment account by averting tour disruptions for a musical act.
Apnoor ConsultingFreight and Financial Consultant
Feb. 2010Orange County, CaliforniaFacilitate logistics solutions for international shipments and provided accounting support for small businesses. Deliver high-quality English-to-Dutch/German translations for global clients, building a reliable reputation in the industry. Enhance client profitability by resolving operational issues and implementing financial best practices. Driving client success through innovative logistics, financial solutions, and translations. Secured $2.5M annually in logistics business by resolving client complaints about delivery delays; orchestrated a cross-border solution by collaborating with logistics partners and stakeholders in Belgium: implemented a feedback plan to mitigate future issues.
Built a lasting relationship with one of the USA's largest laboratories during COVID-19 by delivering critical Dutch translations of delayed publications within 24 hours, earning a complete ENG/NL translation safety manual project. Strengthened client retention and generated consistent monthly revenue by delivering a same-day solution to a sales tax calculation challenge, researching requirements and executing implementation with partne
Senator InternationalGlobal Sales Manager
Feb. 2010 - Apr. 2015Greater San Diego AreaSecured $2.5M annually in logistics business by resolving client complaints about delivery delays; orchestrated a cross-border solution by collaborating with logistics partners and stakeholders in Belgium: implemented a feedback plan to mitigate future issues
American Cargo ExpressBranch Manager
Feb. 2009 - Jan. 2010Carson, CaliforniaLed a team of 20, driving operational efficiency and fostering collaboration between warehouse and office teams. Enhanced client success through tailored logistics solutions and international business development. Generated $500K in six months by implementing a streamlined logistics framework for a fulfillment client.
Reduced stock by 70% for a major apparel client, enabling a fresh financial start for 2010.
Aligned a 20-person team by fostering collaboration between warehouse management, Customs Brokers, and operations.
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