Will Silva - Consultant/Program Manager, Acclivity Associates

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Work Background

Black & VeatchRocky Mountains to Central US Lead for Program Management Solutions | National FEMA Market Lead

Apr. 2023Denver, Colorado, United StatesIn my current role, I offer direct program management expertise and delivery, specializing in strategy, operations, team and leadership development, as well as process enhancement to maximize efficiency. My focus involves providing senior-level services, particularly in process improvement, staff development, and nurturing client relationships. I have supported and overseen programs for Federal, State, and local partners, offering vision consulting, program management, and process improvements that encompass standard operating procedures, best practices, contract and RFP development, and metrics establishment, adherence, and reporting. One notable accomplishment was implementing a comprehensive process enhancement strategy consisting of eight initiatives. This initiative resulted in streamlined delivery processes, fortified client relations, enhanced talent development and retention, and a heightened focus on Diversity, Equity, and Inclusion (DEI) initiatives.

Acclivity AssociatesChair, Board of Directors

Mar. 2023

Private companyRestaurant-Owner

Jul. 2016 - Feb. 2023Denver, Colorado, United StatesCo-owner of a farm to table restaurant on historic South Pearl Street in Denver, Colorado. We are proud to have built a warm, welcoming space, with a community-focused culture supporting local suppliers and small producers. We value and appreciate our amazing team!

Acclivity AssociatesNational Regional Director, FEMA Risk MAP PM Team w/Booz Allen Hamilton

Jan. 2013 - Nov. 2018DC, Boston, NY/NY, Philadelphia, Atlanta, Chicago, Denton, KC, Denver, Sacramento, SeattleFor FEMA's Risk MAP Program Management consulting team, Will managed the 16 Regional Program Management Leads in all 10 FEMA regions. Successes included recruitment for all 10 Regions for multiple firms with highly divergent client needs; built and led an internal communications plan with very high staff engagement through the life of the project; developed a peer to peer mentoring program; sustained over 95% staff retention for the 5-yr project. Successful performance required the following skills and capabilities: Analytical Thinking; Assertiveness; Assessing Outcomes; Assessing Progress; Business Analysis; Capacity Planning; Change Management; Change Control; Client Relationship Management; Conference Planning; Conference Management; Conflict Resolution; Collaborative Approaches; Coordination; Communication; Change Impact Assessment; Escalations; Evaluation; Executing Plans; Execution Metrics; Gap Analysis; Governance; Great Interpersonal Skills; Great Written and Verbal Communication; Innovation; Impact Assessment; Integration Planning; Knowledge Transfer; Leadership Engagement; Manage Meetings; Managing Client Expectations; Managing Conflicts; Managing Relationships with Key Partners; Meeting Deadlines; Meeting Agenda Development; Meeting Facilitation; Planning; Prioritizing; Problem-Solving; Process Analysis; Process Development; Process Improvement; Project Closeout; Project Coordination; Project Implementation; Project Initialization; Program Management; Project Management; Project Planning; Project Reporting; Program Risk Assessment; Program Risk Mitigation; Program Management; Proposal Development; Requirements Assessment; Resolved Project Conflicts; Risk Assessment; Risk Management; Risk Mitigation; Staff Recruitment; Staff Reviews; Stakeholder Engagement; Scope Management; SharePoint; SLACK; Solution Development; Status Reports; Status Updates; Strategic Planning; Strategy; Talent Acquisition; Technical Requirements Gathering; Transformation.

Acclivity AssociatesPresident

May. 2012 - Mar. 2023Denver, ColoradoAs the Owner and President of Acclivity Associates, I applied my expertise and innovation in program management, planning, stakeholder engagement and communications to assist clients in overcoming challenges. I collaborated with representatives from FEMA, NOAA, USACE, USBR, USNRC, and various state and local agencies while serving as a supervisor for a Project Review Board. My role as a Regional Director within Booz Allen Hamilton's Program Management Team involved overseeing and ensuring delivery across 10 FEMA Regions. I provided a diverse range of services, including strategic planning, human capital development, operational management, organizational change efforts, and resilience building. Additionally, I assembled a diverse team comprising former FEMA mitigation planners, grant specialists, city planners, GIS analysts, and firefighters. I led the establishment of RPML teams, offering expert guidance and supervising Regional Program Management Leads, each dedicated to a specific FEMA Region. I directed Acclivity's program management and facilitation responsibilities for the critical State of Colorado and New Mexico Regional Extreme Precipitation Program. My leadership guided the assessment and proposal of alterations to hydro-meteorology equations critical in determining dam spill-way elevations, crucial for floodplain management computations. Throughout my career, I've delivered successful projects for FEMA, NOAA, and various State Emergency Management Offices. Our talented staff has included former FEMA mitigation planners and grant specialists, city planners, GIS analysts, firefighters, and communication and facilitation specialists. We have worked with private and nonprofit organizations and all levels of government, on projects big and small. Headquartered in Denver, Colorado as a certified small business, Acclivity also has deployed staff to Baton Rouge, Chicago, Dallas, Seattle, Steamboat Springs and Washington DC.

Booz Allen HamiltonAssociate | DHS & Justice

Jun. 2008 - Nov. 2012Washington DC | Denver | Bay AreaI supported Booz Allen's Justice and Homeland Security Team, collaborating across Federal Agencies and commercial clients. My project portfolio encompassed diverse initiatives, from compliance audits and technical assistance to stakeholder engagement and interoperability communications programs. At undisclosed U.S. banking entities, I provided technical support for compliance audits, serving as a file remediation consultant, staff trainer, and recognized expert on FEMA NFIP. I collaborated closely with FEMA on crafting their internal H1N1 Plan, specifically leading the Reporting Annex. Adapting to the evolving project direction due to daily changes in the H1N1 virus and public responses was a key part of this partnership. My support extended to State terrorism prevention and response hubs (Fusion Centers) nationwide, aiding in crafting charters, implementing Federal directives, and sharing best practices from the US Department of Homeland Security and US Department of Justice. Additionally, I played a pivotal role in setting up a Regional Coordination Program for the recently established Office of Emergency Communications, providing expertise in regionalization matters. I contributed as a merit reviewer for BTOP Sustainable Broadband Adoption grant applications at the National Telecommunications and Information Administration (NTIA) within the US Department of Commerce. Leveraging my prior experience as a FEMA Cooperating Technical Partner grantee and President of a non-profit organization, I offered assessments and guidance to the Department of Commerce on applications from various entities. Furthermore, I acted as a senior project reviewer for the Public Safety Interoperable Communications Grant Program, evaluating its effectiveness and suggesting improvements. I organized team-wide workshops that generated 17 measures to refine program processes and project outcomes based on collective input.

Amec Foster WheelerTechnical Director Water Resources

Jan. 2005 - Jan. 2008Denver, Colorado, United StatesAt AMEC Earth & Environmental, I held the position of Technical Director and Lead Project Manager, overseeing the Map Modernization / Risk MAP services in the Western U.S. I led a team comprising engineers and GIS professionals, efficiently completing mapping assignments for various Cooperating Technical Partners. My role also involved providing senior-level guidance and steering the Hazard Mitigation Service Market within our company. I strategized and implemented an Engineering and GIS program specifically tailored for our Denver and Western U.S. offices, aligning it seamlessly with our operations in the Eastern U.S. One of my key achievements was spearheading talent recruitment and fostering staff development initiatives to bolster retention. This resulted in significant program growth, expanding our team from inception to eight members and generating over $14M in revenue.

Harris County Flood Control DistrictPlanner

Jan. 2000 - Jun. 2004As a Planner for the HCFCD (Houston, TX), Will provided project management and team leadership for over $40M in public projects and programs. Responsibilities included internal and external communication plan development and delivery; Federal Government liaising; and program development and management. In this role, Will gave hundreds of public presentations and multiple live television and radio interviews. His projects won national awards for public engagement and outreach.