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Work Background
Project Administrator
Fulton HoganProject Administrator
Mar. 2020 - Jul. 2020Australia, SydneyData entry and maintenance, including Excel file development, data cleansing, and records management. Liaised with staff members to collate data for Workday - a new people management system for the company. Management and creation of documents relating to Workday and IT projects, including invoices, schedules, project plans, and customer documentation.
Senior Administration Manager
CVM Group Pty LtdSenior Administration Manager
Jan. 2017Australia, SydneyManagement of data including tax invoices and Excel spreadsheets, tender documents, and policy documents. Planning and scheduling company events, including meetings, training sessions, site inspections, and conferences. Collecting and storing information using a computer filing system. Data entry and maintenance, including Excel file development, data cleansing, and records management.
Senior Data Analyst - Department of Defence Contract
Brookfield Global Integrative SolutionsSenior Data Analyst - Department of Defence Contract
Jan. 2015 - Jan. 2017Australia, SydneyManagement of data including gathering, cleansing, monitoring, business validation, and preparation for input. Assessment and validation of data in accordance with the contractual requirements. Assisted in the preparation of monthly, quarterly and annual performance reports in accordance with the contract and KPI regime. Ensured Brookfield files met contract requirements and were prepared for the IBIS and Finance departments. Provided support and training for core systems and applications. Ensured compliance with relevant laws, regulations, codes and standards. Ensured all quote and invoice data was reflected correctly in the Manhattan system, and maintained the integrity and accuracy of data across core systems and applications. Obtained an Australian Government Security Vetting Agency (AGSVA) Baseline Security Clearance. Successfully completed a 3-day Microsoft SharePoint Training Course.
Customer Service Representative
ISS Facility ServicesCustomer Service Representative
Oct. 2012 - May. 2014Australia, SydneyAnswered phone calls and service questions, assisted with the needs of the client and resolved problems with a product or service. Opened new customer records and maintained account information. Assisted in meetings by taking minutes and supported Managers with visual aid/electronic presentations. Escorted clients on site. Accompanied the Senior Customer Service Manager in visiting sites for inspection. Collected and analysed data, and data entry. Administrative tasks such as working in the mail room, ordering supplies, and organising files.

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