Family BuisnessIndustrial Manager
Jan. 2006 - Dec. 2015Managed and scaled a successful car body shop business, overseeing all operations, including staff management, procurement, finance, and client services. Demonstrated strong leadership and strategic decision-making skills in a dynamic, hands-on environment. • Leadership & Operations: Led a team of skilled technicians, fostering a productive and safe work environment. Set performance benchmarks, monitored employee progress, and ensured high-quality work standards were consistently met. • Supply Chain & Procurement: Managed supplier relationships, negotiated contracts for primary materials and car parts, and streamlined procurement processes, reducing material costs by 15% while improving inventory efficiency. • Financial Management: Directed all financial aspects of the business, including budgeting, cash flow management, and profitability analysis. Implemented cost-saving initiatives that increased net profit margins by 10%. • Client Relations & Services: Spearheaded client engagement efforts, including car insurance brokerage services, leading to a 25% increase in repeat customers and long-term client retention. • Business Growth & Strategy: Expanded the business by developing new revenue streams through value-added services, including custom car modifications and insurance claims management, resulting in a 20% increase in annual revenue over five years.