HP( formerly known as EDS )Network Engineer
Jun. 2007 - Jul. 2010Cyberjaya, SelangorNetwork Executive incharge of daily operation related issues, supporting US client. Responsibilities: - Provide network support to US clients(includes Stop &Shop (involving more than 1000 stores), Giant Carlisle, and also Giant Tops.
-Troubleshoots devices such as routers, switches, wired devices and also wireless devices
- Work breakdowns involve: troubleshooting via remedy, and also through calls.
-Calls are being made to obtain status of incidents, provide status of incidents, and also to report and open new trouble incidents