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Work Background
Story CityData Engineer
Mar. 2023Calgary, Alberta, Canada-Building ETL data pipelines using Apache Airflow. Sources are a mixture of NoSQL databases including Firebase and GraphQL. This data is being moved to a relational focused data marts running PostgreSQL
-Data from data marts is being used to build dashboard style reports with Python.
-The dashboards I'm creating will be used by both the management of Story City but also by all their content creators
Waity AppCo-Founder, President
Jan. 2018 - Aug. 2021Calgary, Canada AreaArchitect and manage our cloud computing presence on Google Cloud Platform running Debian
Work with and manage development team working with Javascript, React.js and Node.js Manage DevOps platform using Jenkins
Develop support architecture
Develop and manage alpha and beta customers
Manage product plan and roadmap
Manage development plan and backlog
General business development and sales
Highlander Wine & SpiritsSales Associate
Apr. 2017 - Nov. 2017Calgary, Canada AreaAs a subject matter expert in wine, spirits and food pairing I had main duties included:
•Inform and educate customers on different products out of wine, beer or spirits or some combination.
•Help customers with food pairings, whether at home or something they are taking to restaurant with corkage.
•Go to trade shows to help bring new products to management's attention for potential stock items.
Other duties included keeping the store clean and organized
Lithium RecordsPresident
Oct. 2012 - Dec. 2014Calgary, Canada Area
SMART TechnologiesProduct Support Analyst II, Enterprise Software
Apr. 2012 - Mar. 2015Calgary, Canada AreaAs a subject matter expert in Smart Technology's Enterprise platform software including Meeting Pro, my duties included:
•Created and distribute weekly reports on interactions between customers and support staff using Microsoft Excel for both data analytics and presentation with regards to software products in my portfolio. •Data analysis included importing data exported from our CRM in a .csv file into Microsoft Excel. During my time there the CRM was updated to Salesforce and i worked directly with the team that customized reports for my team. I automated some of my analysis with Microsoft VBA.
•Provided an additional layer of support by interfacing with product development to solve escalated incidents that technical support cannot solve
•Worked on project teams to help bring new software products to market on time
•Reviewed and approved training materials and technical documentation for technical accuracy
•Authored, edited and peer reviewed knowledge base articles
•Influenced new software designs taking into account making it better for both the customer experience while making it easier to support.
Itres ResearchSystems Administrator
Apr. 2010 - Aug. 2011Manage mixed MacOS/Windows environment with 35 users. Manage 16 RHEL/CentOS/Fedora servers, running custom software, ENVI/IDL, MySQL, MediaWiki, Drupal, VPN.
Managed Firewall and perimeter security.
Developed plan for moving to virtualized server environment.
Urban Fashion GroupFashion Consultant
Sep. 2009 - Aug. 2010
StarbucksShift Supervisor
Oct. 2006 - Nov. 2009
Star ChoiceCustomer Service/Helpdesk
Mar. 2002 - Aug. 2006
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