Accretive Technology GroupTechnical Program Leader & Software Development Manager
Jan. 2017 - Aug. 2024Seattle, WA• Led a program that maintained 99.9% up-time across 10k+ sites, serving over 1M users daily without interruptions.
• Coordinated implementation of Passport.js oAuth library for new and existing users for a more frictionless sign-on experience, resulting in an 8% increase in daily active users.
• Oversaw migration from legacy PHP monolith to Rust, Java/Kotlin, and TypeScript microservices on multiple teams.
• Utilizing quantitative analysis, implemented new procedures for Progress Tracking to streamline Engineering and Support team workflows, contributing to a 8% increase in project delivery efficiency.
• Managed teams in achieving 99.9% reliability up-time while supporting daily operations for 10k+ sites with 1m+ daily active web and mobile users. • Directed teams in reduction of legacy bug backlog from 500+ tickets to zero in support of 2023 department 30-day Zero Defect Policy goal.
• Led agile ceremonies for teams including sprint planning, backlog refinement and retrospectives, reducing project delivery time by 10%.
• Led effort to introduce and implement Test-Driven Development (TDD) within Engineering org.
• Delivered impactful quarterly presentations, enhancing company-wide understanding of operational and engineering milestones.
• Contributed to rollout of CI/CD pipeline for all development teams increasing stability of releases by 23%.