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Work Background
Project Manager/Strategic Operations Consultant
Pretty Please CollectiveProject Manager/Strategic Operations Consultant
Sep. 2025Carlsbad, California, United StatesPretty Please Collective is a woman-owned retail group with 16 stores under six unique brands, including Pretty Please (trendy womenโ€™s fashion), Daisy Blue (loungewear & gifts), MJโ€™s (fashion-forward boutique), RAE (accessories), Candle Bar (candle creation studio), and Hat Bar (custom hat design). In my role as Strategic Operations Manager, I: Lead initiatives to streamline processes and procedures across all brands and stores, ensuring operational consistency and efficiency. Partner with leadership to develop scalable systems that support growth, innovation, and long-term success. Oversee cross-functional alignment between retail operations, marketing, HR, and inventory management. Champion collaboration and continuous improvement by identifying opportunities to enhance workflows, communication, and team performance. Support a culture of creativity and empowerment within a fast-paced, women-owned company.
Owner/Travel Coordinator
Foot in the Explore TravelOwner/Travel Coordinator
Apr. 2023Woodbury, Minnesota, United States๐“๐ฎ๐ซ๐ง๐ž๐ ๐ญ๐ซ๐ข๐ฉ ๐ข๐๐ž๐š๐ฌ ๐ข๐ง๐ญ๐จ ๐ฎ๐ง๐Ÿ๐จ๐ซ๐ ๐ž๐ญ๐ญ๐š๐›๐ฅ๐ž, ๐ฌ๐ž๐š๐ฆ๐ฅ๐ž๐ฌ๐ฌ ๐ฃ๐จ๐ฎ๐ซ๐ง๐ž๐ฒ๐ฌ. โ–บ Founded a boutique travel service focused on European and group travel โ–บ Designed 100+ custom itineraries for individuals and teams โ–บ Negotiated vendor pricing and booked multi-step trips across time zones โ–บ Managed bookings, payments, and client communication from start to finish โ–บ Balanced project timelines, budgets, and feedback for repeat clients ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐Ÿ“-๐ฌ๐ญ๐š๐ซ ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž๐ฌ ๐š๐ง๐ ๐ฅ๐จ๐ง๐ -๐ญ๐ž๐ซ๐ฆ ๐œ๐ฅ๐ข๐ž๐ง๐ญ ๐ฅ๐จ๐ฒ๐š๐ฅ๐ญ๐ฒ.
Project Coordinator | UX Research & Operations
Fathom ConsultingProject Coordinator | UX Research & Operations
Apr. 2022 - Sep. 2025Minnesota, United States๐—ž๐—ฒ๐—ฝ๐˜ ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ผ๐—ฝ๐˜€ ๐˜€๐—บ๐—ผ๐—ผ๐˜๐—ต ๐—ฎ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€ ๐Ÿฏ๐Ÿฑ+ ๐˜€๐˜๐˜‚๐—ฑ๐—ถ๐—ฒ๐˜€. At Fathom, I managed complex UX research logistics for top healthcare and tech clients. โ–บ Aligned stakeholders across Agile sprints and testing โ–บ Scheduled sessions, built trackers, and created reports โ–บ Handled recruiting, incentives, and lab scheduling โ–บ Launched a new client-facing lab rental platform ๐“๐ก๐ž ๐ซ๐ž๐ฌ๐ฎ๐ฅ๐ญ? ๐…๐ž๐ฐ๐ž๐ซ ๐๐ž๐ฅ๐š๐ฒ๐ฌ. ๐๐ž๐ญ๐ญ๐ž๐ซ ๐๐š๐ญ๐š. ๐‡๐š๐ฉ๐ฉ๐ข๐ž๐ซ ๐ญ๐ž๐š๐ฆ๐ฌ.
Executive Assistant & Office Manager | Team Operations
Fathom ConsultingExecutive Assistant & Office Manager | Team Operations
Dec. 2014 - Sep. 2025Minneapolis, Mn๐‡๐ž๐ฅ๐ฉ๐ž๐ ๐ฅ๐ž๐š๐๐ž๐ซ๐ฌ ๐Ÿ๐จ๐œ๐ฎ๐ฌ ๐ฐ๐ก๐ข๐ฅ๐ž ๐ฆ๐š๐ง๐š๐ ๐ข๐ง๐  ๐ญ๐ก๐ž ๐ฆ๐จ๐ฏ๐ข๐ง๐  ๐ฉ๐š๐ซ๐ญ๐ฌ. Supported the C-suite and a 20-person consulting team through growth and transitions. โ–บ Owned executive calendars, inboxes, and domestic + international travel โ–บ Oversaw office ops, vendor contracts, and space planning โ–บ Led full office relocation and maintained day-to-day continuity โ–บ Organized company-wide events, including remote holiday experiences (95% satisfaction) โ–บ Managed relationships with external vendors and service providers โ–บ Streamlined supply ordering, budgeting, and facilities requests ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐‹๐ž๐š๐๐ž๐ซ๐ฌ ๐ ๐š๐ข๐ง๐ž๐ ๐›๐š๐œ๐ค ๐ญ๐ข๐ฆ๐ž. ๐“๐ก๐ž ๐ญ๐ž๐š๐ฆ ๐ฌ๐ญ๐š๐ฒ๐ž๐ ๐š๐ฅ๐ข๐ ๐ง๐ž๐.
Office Manager
Banfield Pet HospitalOffice Manager
Oct. 2011 - Dec. 2012Greater Minneapolis-St. Paul Area๐Š๐ž๐ฉ๐ญ ๐š ๐Ÿ๐š๐ฌ๐ญ-๐ฉ๐š๐œ๐ž๐ ๐ฆ๐ž๐๐ข๐œ๐š๐ฅ ๐จ๐Ÿ๐Ÿ๐ข๐œ๐ž ๐ซ๐ฎ๐ง๐ง๐ข๐ง๐  ๐ฅ๐ข๐ค๐ž ๐œ๐ฅ๐จ๐œ๐ค๐ฐ๐จ๐ซ๐ค. โ–บ Managed daily operations of a busy veterinary hospital. โ–บ Supported the Chief of Staff and cross-functional team โ–บ Tracked financials, handled scheduling, and onboarded staff โ–บ Maintained relationships with PetSmart and improved internal systems ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐€ ๐ฆ๐จ๐ซ๐ž ๐ž๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐ญ ๐ฐ๐จ๐ซ๐ค๐Ÿ๐ฅ๐จ๐ฐ ๐š๐ง๐ ๐›๐ž๐ญ๐ญ๐ž๐ซ ๐œ๐ฅ๐ข๐ž๐ง๐ญ ๐œ๐š๐ซ๐ž.
Office & Marketing Manager
Synergy HomeCareOffice & Marketing Manager
Mar. 2009 - Feb. 2011๐๐š๐ฅ๐š๐ง๐œ๐ž๐ ๐ก๐ž๐š๐ซ๐ญ, ๐œ๐จ๐ฆ๐ฉ๐ฅ๐ข๐š๐ง๐œ๐ž, ๐š๐ง๐ ๐ ๐ซ๐จ๐ฐ๐ญ๐ก. โ–บ Oversaw both operations and marketing for a healthcare franchise. โ–บ Managed HR, onboarding, training, and performance reviews โ–บ Handled credentialing, insurance contracts, and HIPAA compliance โ–บ Developed local marketing initiatives and vendor partnerships ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐’๐ญ๐ซ๐จ๐ง๐ ๐ž๐ซ ๐ญ๐ž๐š๐ฆ ๐œ๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐ž ๐š๐ง๐ ๐ ๐ซ๐จ๐ฐ๐ญ๐ก-๐ซ๐ž๐š๐๐ฒ ๐ฌ๐ฒ๐ฌ๐ญ๐ž๐ฆ๐ฌ.
Owner
SoCal StyleOwner
Aug. 2007 - Dec. 2016United States๐’๐œ๐š๐ฅ๐ž๐ ๐š ๐ฆ๐ข๐ฌ๐ฌ๐ข๐จ๐ง-๐๐ซ๐ข๐ฏ๐ž๐ง ๐›๐ซ๐š๐ง๐ ๐Ÿ๐ซ๐จ๐ฆ ๐ฌ๐œ๐ซ๐š๐ญ๐œ๐ก. โ–บ Built and scaled a retail brand focused on eco-friendly fashion & home goods โ–บ Sourced sustainable products and managed all inventory + operations โ–บ Developed brand, marketing campaigns, and local partnerships โ–บ Oversaw financials, vendor relationships, and seasonal merchandising โ–บ Led pop-up events and customer education on sustainability ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐€ ๐ฉ๐ซ๐จ๐Ÿ๐ข๐ญ๐š๐›๐ฅ๐ž ๐ซ๐ž๐ญ๐š๐ข๐ฅ ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฉ๐ฎ๐ซ๐ฉ๐จ๐ฌ๐ž ๐š๐ง๐ ๐œ๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ ๐ญ๐ซ๐ฎ๐ฌ๐ญ.
Office Manager
Minneapolis Medical GroupOffice Manager
Aug. 2006 - Oct. 2008Edina, MN๐„๐ง๐ฌ๐ฎ๐ซ๐ž๐ ๐ฌ๐ฆ๐จ๐จ๐ญ๐ก ๐œ๐ฅ๐ข๐ง๐ข๐œ๐š๐ฅ ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ ๐š๐ง๐ ๐ฉ๐š๐ญ๐ข๐ž๐ง๐ญ ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž. โ–บ Scheduled appointments and serviced equipment โ–บ Supported staff and maintained inventory control โ–บ Built trusted patient and team relationships ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐’๐ญ๐š๐›๐ฅ๐ž ๐๐š๐ฒ-๐ญ๐จ-๐๐š๐ฒ ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ ๐ข๐ง ๐š ๐›๐ฎ๐ฌ๐ฒ ๐œ๐ฅ๐ข๐ง๐ข๐œ๐š๐ฅ ๐ž๐ง๐ฏ๐ข๐ซ๐จ๐ง๐ฆ๐ž๐ง๐ญ.
Store Manager
Rademacher Companies IncStore Manager
Jul. 2003 - Aug. 2006Cottage Grove, Mn๐‹๐ž๐ ๐ฐ๐ข๐ญ๐ก ๐ฉ๐ซ๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง, ๐›๐จ๐จ๐ฌ๐ญ๐ž๐ ๐ฌ๐ญ๐จ๐ซ๐ž ๐ฉ๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž. โ–บ Managed full retail operations including staffing, sales, and budgets โ–บ Improved inventory processes and customer satisfaction โ–บ Mentored team members for growth and consistency ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ: ๐€ ๐ฐ๐ž๐ฅ๐ฅ-๐ซ๐ฎ๐ง ๐ฌ๐ญ๐จ๐ซ๐ž ๐ฐ๐ข๐ญ๐ก ๐š ๐ก๐ข๐ ๐ก-๐ฉ๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐ข๐ง๐  ๐ญ๐ž๐š๐ฆ.

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