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Work Background
Alliance InnovationsProject Manager and Digital Strategist
Jun. 2024 - Jun. 2024
Bank of AmericaSenior Business Analyst
Apr. 2023 - Dec. 2023
Alliance InnovationsLead Business Analyst
Oct. 2022
Templar ShieldGRC & Security Consultant
Apr. 2021 - Mar. 2023In my capacity, I spearheaded in-depth requirements gathering sessions with clients to discuss third-party risk assessment requirements. I also structured comprehensive user stories, test cases, and other relevant documentation. Aside from that, I drove system administration functions to ascertain that stakeholders and test users were granted correct permissions. I also maintained internal documentation to keep all project materials up to date, including design, workflows, business requirements, use cases, user acceptance test scripts, and knowledge transfer and training modules.
Sharp HealthCareIAM Business Analyst
May. 2020 - Apr. 2021San Diego, California, United StatesDuring my tenure, I engaged closely with external application teams and collected requirements to design as-is (current state) and to-be (target state) processes for the healthcare system. I also crafted business requirements, use cases, workflow diagrams, and user stories. Besides that, I converted project requirements into technical and functional specifications in support of the new healthcare system build. I also organized feasible timelines for clients and internal development teams, which aided in promptly meeting target deliverables. Additionally, I maximized collaboration with clients and internal teams to superintend test script creation and user acceptance testing. Key Highlight: Augmented efficiencies by employing Agile standards and techniques, including daily Scrums, backlog management, and template creation for standardized documentation.
Mirum AgencyBusiness Analyst
Jul. 2018 - May. 2020Greater San Diego AreaIn this role, I conveyed regular project updates to clients while bridging the gap between clients and developers using
innovative Agile techniques. I also oversaw all major website change requests, which steered requirements gathering for corresponding project kick-offs. Apart from that, I constructed technical and functional specifications for new website builds and modifications. I also ensured user stories and test cases' alignment with business requirements, which amplified transparency and efficiencies.
University of San DiegoStrategy and Analytics Consultant
Oct. 2017 - Mar. 2018San Diego, California, United StatesIn this position, I functioned in an agile environment while administering tasks such as requirements gathering and use case/UAT documentation. I also coordinated with developers for Salesforce builds while strictly adhering to project timelines to meet client expectations. Further, I prepared detailed weekly reports encompassing all project updates to mitigate challenges and enhance overall team efficiencies.
Four Thirteen ApparelChief Executive Officer
Apr. 2017 - Apr. 2022Greater San Diego AreaWith my entrepreneurial spirit, I launched an apparel company from the ground up with an average revenue of $175K+ in 2020 and 2021, leading supply chain activities with LA partners while supervising the service teams in San Diego. I also established a clear strategic direction for all marketing efforts CMS, including high-level development, integration, and analytics. www.fourthirteen.us
Templar ShieldConsultant
Nov. 2015 - Aug. 2016Greater San Diego AreaWith my expertise, I orchestrated a vast array of tasks including, but not limited to, requirements gathering, creation of user stories, and development of ODAs, questionnaires, and solutions and workspaces. I also implemented modifications on fields, values, layouts, permissions, calculations, and Data Driven Events (DDEs) in accordance with specified client requirements while serving as the primary point of contact for all changes and revisions. Furthermore, I accomplished my
system administration responsibilities, which comprised properly managing stakeholder permissions.
CyberSheath Services International, LLCSecurity Consultant
Mar. 2015 - Sep. 2015Washington D.C. Metro AreaTo fulfill client requirements, I governed the end-to-end development of the vendor management application within Archer. I also exemplified my reliability in completing everyday work including, but not limited to, client interviews, requirements gathering, creation of process flow diagrams and UATs, Archer development in an Agile environment, and system administration.
IBMIBM Global Business Services Business Analytics Consultant
Mar. 2013 - Mar. 2015DCDuring this period, I wore different hats, such as SharePoint Program Manager and System Administrator, taking prime responsibility for the development and deployment of SharePoint sites, as well as the overall maintenance of existing computer systems. I also piloted change management initiatives, directing both system changes and releases through the respective authoritative boards.
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