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Work Background
Director Program Mangement
IM MASTERY ACADEMYDirector Program Mangement
Sep. 2021 - Jun. 2025
Director of Operations
Rovia LLC - DreamTrips LocalDirector of Operations
Oct. 2016 - Sep. 2020Helping make dreams come true.
Chief Operating Officer
Pay Half ClubChief Operating Officer
Apr. 2016 - Jun. 2016Austin, Texas Area
Director of Client Service
Pay Half ClubDirector of Client Service
Sep. 2015 - Jan. 2016Lakeway, Texas
Environmental Department / Project Controls
Pebble Limited PartnershipEnvironmental Department / Project Controls
Jan. 2011 - Oct. 2013
Owner / President
Etelligent1, LLCOwner / President
Jun. 2008 - May. 2010Business Services / Business Consulting / Process Improvement / Marketing Plan & Internet Research
Project Manager
Shea HomesProject Manager
Jan. 1998 - Dec. 2007•Maintained department budget •Working with TradePartners creating their Company Business Plan - using the Baldridge Criteria •Facilitated 7 Habits of Highly Effective People; 4 Roles of Leadership; Win Win Meetings; Putting First Things First; Organizational Effectiveness and the 4 Disciples of Leadership – also Facilitated Department Meetings •CustomerCare Manager – oversaw Coordinators - hiring (through Targeted Selection) & termination/ goal planning / daily tasks of doing business •Organized and Implemented: Annual TradePartner Business Plan Meetings / Monthly TradePartner Meetings / Monthly Construction Dept Meetings/ Bi-Annual Sales & Construction Dept. Meetings / Annual TradePartner Appreciation Picnic / Christmas Charity Events •Organized all Corporate and TradePartner Training •Worked with Trades in implementation of Reduced Cycle Time with Process mapping / Six Sigma Implementation •Created & Implemented CustomerCare & Production Team Manuals •Created & Implemented Warranty Manual for Homeowners •Part of Construction Management Team & Process Improvement Team •Executive Administration: (Proficient in Outlook; Word; Excel; PowerPoint; Access; MS Project; Publisher; Process Mapping; QuickBooks) Handled highly sensitive and confidential information; Worked directly with the VP of Construction
Director of Marketing
Dodson InternationalDirector of Marketing
Aug. 1989 - Sep. 1998• Developed and Implemented the Corporate International & National Marketing strategy. Increased client base by 20% • Participated in: Paris Air Show, London Farnborough Air Show; South Africa Air-Trade Show; Latin American Aviation Assoc. Trade Show; AEA Events; National Business Aircraft Assoc. Events; Helicopter Assoc. International Events; misc. aviation events • Assisted with Inventory Control • Produced spreadsheets / word documents • Created Corporate marketing pictures / website layout / business cards
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