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Work Background
DLR GroupProject Administrator
Sep. 2024Portland, Oregon Metropolitan Area
Vida Design Inc.Business Project Manager & Accounts Coordinator
Sep. 2023 - May. 2024Portland, Oregon, United States• Conducted data validation on projected billings down to the sub-phase (task / deliverable) levels, noting and revising dates to align schedule shifts with approved contract values, issuing and tracking ASRs as needed
• Tracked projected billings and scheduled resource hours to ensure that planned resources were aligned appropriately; tracking these against target and actual utilization rates on a firm-wide through bi-weekly timesheet review
• Analyzed the above to inform leadership and external CFO on forecasting and pipeline against resource capacity and needs for pursuing new work to align with monthly, quarterly, and annual KPIs for ongoing business financial health
• Drafted and issued proposals to clients based on scope provided in the RFPs; tracking these through awardment
• Drafted and reviewed contracts, escalating any legal concerns to leadership and legal advisors, as appropriate
• Co-led change management effort to revise our project fee structures to better align payment schedules with target and actual utilization rates
• Created analysis to determine thresholds for future professional service rates, using project size per contract budget and square footage, project type/industry, and geographical location; used analysis to determine thresholds for annual salary increases for employees
• Researched and vetted new software programs against business needs and projected ROI; created a schedule to capture the required milestones from initial contact with external software representatives, internal training milestones, through process change management to all staff and full implementation
Bora Architecture & InteriorsAdministrative Manager, Contracts Manager
Mar. 2022 - Mar. 2023Portland, Oregon, United States• Served as the firm-wide Contract Administrator; communicated with external legal counsel as needed
• Led weekly administrative department meetings by establishing agendas, communicating firm-wide OKRs on behalf of leadership, identifying and scheduling training and support needed, and strategizing to complete action items
• Tracked staffing needs and utilization rates for billable projects and non-billable company efforts via creation and review of weekly staffing reports with Ops leadership
• Administered CliftonStrengths and Enneagram assessments to employees, gathered data and scheduled team building work sessions to inform project teams how to best work together and leverage their strengths to benefit the whole team
• Established and documented department-specific and firm-wide processes and procedures, including creation, ownership, and maintenance of various sections of firm’s knowledge management site
• Supported Principals and Project Managers with meetings, contracts, key personnel correspondence, establishing project schedules, creating and work plans, and seeing to the completion of action items
• Processed and issued add service requests, change orders, architectural supplemental instructions, payment applications, and fee proposals
• Requested and monitored insurance certificate renewal and alignment with contractual requirements as determined by Prime Agreement
• Provided Construction Administration support by establishing, documenting, and communicating processes to appropriate parties, to ensure efficient responses and adherence to projects schedules and contractual requirements • Supported document releases through QC, compilation, and issuance of specifications, drawings, and indices, and ensuring that all changes are captured and documented appropriately at each stage
• Led De La Salle High School internship program
• Served on the Safety Committee to establish and maintain safety procedures and emergency plans
PAEProject Coordinator II
Aug. 2021 - Mar. 2022Portland, Oregon, United States• Acted as the point person to internal and external parties for all project deliverables
• Coordinated meetings, taking minutes, and extracting and tracking subsequent action items
• Supported 10+ Project Managers
ZGF ArchitectsSenior Project Administrator
Feb. 2018 - Jul. 2021Seattle, WA• Led the contract flow process as the point person for legal and insurance counsel, compiling and tracking comments, coordinating communication among key internal and external parties, and tracking full execution
• Created and maintained a live 300+ page resource guide for firm-wide operations processes and procedures
• Developed and led trainings for the administrative department
• Prepared and tracked all project-related documents including certificates of insurance, fee proposals, change orders, document releases, permit applications, payment applications, and certificates of substantial completion
• Supported Project Managers and Partners in documenting client requirements and assumptions following user group meetings and design charrettes with stakeholders
• Booked travel for employees across several offices
GLY ConstructionAdministrative Manager
Jun. 2014 - Feb. 2018Bellevue, Washington• Led regular review and revision of the administrative resource guide, employee handbook, and safety manual
• Hired and managed Office Administrators to ensure efficient operations and staff support across departments
• Developed employee onboarding plans for Office and Project Administrators with various department leads
• Issued new hire paperwork to all employees, documented and tracked employee information in HR databases
• Communicated all-staff correspondence on behalf of executives and upper management, relaying local and building alerts, as well as both mandatory and elective training for in-office and field employees
• Acted as liaison between staff and building management
• Managed the firm’s corporate Visa, completed major company purchases, performed monthly expense reconciliation, and worked with accounting and department manager for annual budget reviews
• Maintained calendars for executives and shared calendars used across the firm
• Facilitated relationships with associations, boards, clients, and industry affiliates through events, sponsorships, and other business development opportunities
Jaguar Land RoverCustomer Relations Manager
Nov. 2013 - Jun. 2014Bellevue, Washington
Evergreen Auto ServiceOffice Manager
Jun. 2007 - Mar. 2012Everett, Washington
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