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Work Background
ShipMoneySenior Client Account Manager
Jun. 2022Athens, Attiki, Greece• Manage maritime client accounts, ensuring smooth program implementation and support.
• Lead client onboarding, offering training and support to drive adoption.
• Identify enhancement opportunities based on feedback to boost retention.
• Analyze usage trends to optimize marketing and improve user experience.
• Collaborate on case studies and events to strengthen ShipMoney’s market position.
Spanopoulos GroupGroup Marketing Manager
Mar. 2018 - Oct. 2021Perama, Piraeus• Developed multi-channel marketing strategies that drove brand growth and recognition.
• Managed marketing budgets to ensure cost-effective use of resources and high ROI.
• Led teams to create marketing campaigns, boosting customer loyalty.
• Built partnerships with industry experts to strengthen market leadership.
Hempel A/SMarketing Communications Executive, Group Marine Marketing
Dec. 2016 - Mar. 2018• Organizing and oversee advertising/communication campaigns, exhibitions and promotional events
• Monitor progress of campaigns using various metrics and submit reports of performance
• Collaborate with managers in monitoring budgets and expenses
• Drive product launches including working with Marketing, PR, R&D teams, executives, and other product management team members
Hempel A/SCustomer Service, Sales
Feb. 2015 - Jan. 2017• Provided exceptional support by resolving client inquiries and ensuring timely delivery of marine coatings.
• Collaborated with sales and technical teams to deliver customized solutions and enhance client satisfaction.
• Managed post-sales communication to gather feedback and ensure product performance met expectations.
PandoraProduct Manager, Marketing
Sep. 2009 - Feb. 2015• Develop and manage the jewelry product portfolio strategy.
• Lead end-to-end development of new collections, ensuring quality and brand alignment.
• Collaborate with design, manufacturing, marketing, and sales teams for effective communication.
• Work with marketing to create successful go-to-market strategies for new product launches.
• Gather and analyze customer feedback for data-driven decision-making.
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