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Work Background
Chief Operating Officer
Pondsco Facility ServicesChief Operating Officer
Aug. 2017 - Dec. 2024Plano, TexasNationwide commercial cleaning and maintenance services company for many of the largest and most prestigious real estate investment, development, and management companies. Including service for commercial office space, mixed-use developments, manufacturing and distribution facilities, enclosed and open-air shopping centers, educational campuses, and more.
Director, Instructional Design and Learning Technology
ServiceSourceDirector, Instructional Design and Learning Technology
Mar. 2016 - Aug. 2017A leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients.
Director of Instructional Design and Learning Technologies
ConvergysDirector of Instructional Design and Learning Technologies
Dec. 2011 - Mar. 2016A business process outsourcing (BPO) company that helps businesses improve customer relationships and experiences.
Training Officer, Learning and Performance Solutions
ChaseTraining Officer, Learning and Performance Solutions
Apr. 2011 - Dec. 2011An American multinational financial services firm headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States and the world's largest bank by market capitalization.
General Manager, Learning and Performance Services
Dish NetworkGeneral Manager, Learning and Performance Services
Mar. 2008 - Oct. 2010An American provider of satellite television and IPTV services.
Area Manager, Training
Discover Financial ServicesArea Manager, Training
Jan. 1997 - Jan. 2007A credit card brand issued primarily in the United States.

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