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Work Background
H-E-BSenior Software Engineer - Quality Engineering
Jun. 2022
MNTNSoftware Development Engineer In Test
Nov. 2021 - Jun. 2022• Design, develop, and execute test plans for web interfaces and backend applications
• Document, track, and communicate issues for proper notification, escalation, and resolution
• Work closely with product owners and developers to ensure delivery of quality products
• Assist with daily technical issues that arise with the day-to-day business while managing the testing of multi-day projects
Westernesque StudiosCreative Lead, Lead Programmer
Dec. 2020
SDVI CorporationSoftware Developer In Test
Jun. 2020 - Oct. 2021• Developing test automation infrastructure, both frontend and backend
• System integration test design and execution
• Manual testing of the places that automated tests can’t reach
• Identifying system regressions
• Performing usability testing
Unity TechnologiesOperations Developer
Dec. 2019 - Jun. 2020Austin, Texas Area• Work within the DevOps team and collaborate with developers locally and in different offices
• Contribute to the creation and operation of new infrastructure services while supporting and evolving existing infrastructure services
• Assist other development and DevOps partners in monitoring and managing new/existing infrastructure
Unity TechnologiesSoftware Test Engineer
Jun. 2017 - Dec. 2019Austin, Texas Area• Automates test API calls via Python, cURL, Bash scripts.
• Develops advanced tests projects to explore frequently encountered user use cases.
• Monitors build service logs for errors, deep debugging with Ops and Support team members.
• Investigates deploy process failures and MongoDB errors, communicates findings to the rest of development team.
• Provides feedback on developing services and related architecture, reviews automated tests for CI/CD pipeline.
• Manages bug/defect tracking for QA Team.
• Cross platform testing of CLIs and Editor (Windows, Mac, Linux).
RStudio, Inc.QA Engineer
Nov. 2016 - Jun. 2017Austin, Texas Area• Tested API calls through the RStudio IDE software. • Created automated tests through Selenium, configured them to run after software builds through Jenkins. • Created test plans and documented testing procedures for new features. • Worked with customer service team to reproduce software bugs and followed up with users to determine possible causes through the support forums.
PLAYSTUDIOSServer QA Tester
Sep. 2016 - Nov. 2016Austin, Texas Area• Worked with the Server QA Lead to provide test coverage through all development phases.
• Assisted in creating targeted test plans for an Agile development framework.
• Combined blackbox methodologies with tools to execute manual web tests; sent network requests and analyzed responses to verify a variety of pass/fail cases.
• Used test tools to simulate game-event triggers for multiple parallel players and report results.
• Manually tested service web portals to verify that user actions match expected behavior.
• Collaborate with cross-functional teams, communicating risks, defects, and coverage status.
KingsIsle EntertainmentWeb QA Analyst I/II
Jun. 2015 - Jul. 2016Austin, TX• Recommended features and functionality that created a unique and superior web experience for customers.
• Operated and extended manual and automated test suites for web/browser-based environments with Selenium IDE.
• Used SQLyog to view and verify changes made to site databases by developers.
• Reported and regressed bugs, dysfunctional features, and stories using JIRA.
• Gathered information from technical documents and developers to translate them into repeatable test cases for full regression and test process documentation.
• Ran web build updates with PuTTY, and monitored Apache web service logs and Tomcat logs for errors.
• Wrote automated jobs to correct Linux server issues.
• Documented our automated server restore process.
KingsIsle EntertainmentWeb QA Tester I
Sep. 2014 - Jun. 2015Austin, Texas Area• Operating and extending manual and automated test suites for web/browser-based environment.
• Provide rigorous and repeatable testing procedures for web interfaces.
• Work with other team members to recommend features and functionality that create a unique and superior web experience for customers.
Interactions CorporationFirst Shift Team Lead
Nov. 2013 - Jan. 2014Austin, Texas Area• Kept accurate and up to date documentation of analyst attendance.
• Enforced and maintained PCI compliance within production room.
• Monitored and analyzed call metrics to effectively manage analyst requests.
ZeroChaosGoogle Ads Quality Rater
Aug. 2013 - Aug. 2014Austin, Texas Area• Followed strict guidelines for judging user queries and related websites.
• Independently managed time and logged accurate payable hours.
• Extensively researched assigned sites and reported policy accuracy depending on findings.
Interactions CorporationIntent Analyst
Dec. 2012 - Nov. 2013• Analyzed customer intents and worked with coworkers to identify client needs.
• Regularly reviewed and kept system handling adhering to client guidelines.
• Analyzed test productions directly from client companies.
LeapforceSearch Engine Evaluator
Feb. 2012 - Jul. 2012Austin, Texas Area• Used research and analytical skills to sort search engine results by relevance.
• Worked independently, tracked work hours and kept detailed account information.
• Ranked website quality and identified spam, keyword stuffing, and unsafe pages.
JRA Insurance AgencyAdministrative Assistant
Aug. 2009 - May. 2011Round Rock, TX• Kept confidential company, customer and employee records organized and undisclosed.
• Assisted clients in making accurate payments via Quickbooks.
• Worked independently in customer relations, kept clients informed of policy regulations.
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