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Work Background
ResultantSenior Consultant, Program Manager
Dec. 2023Indianapolis, Indiana, United States“This tool will allow the state to pinpoint exactly where and why childcare access is limited in parts of Iowa and that will allow our teams to be able to apply data driven decisions to identify solutions.” -Governor Kim Reynolds I re-aligned cross-functional teams and drove actionable insights for decision-making by building an operational data store from disparate state and commercial systems. I oversaw data ingestion, transformation, and integration processes to ensure seamless data flow into business intelligence tools. Our team delivered Supply and Demand dashboards and search application by optimizing data pipelines and ensuring the reliability, accuracy, and timeliness of data. I aligned technical solutions with business needs while managing stakeholder expectations, ensuring project delivery on time and within scope.
LexmarkStrategic Initiatives Manager
Jan. 2022 - Dec. 2023Lexington, Kentucky, United StatesProgram & Portfolio Management – PMO | Process Improvement | Product Operationalization I am an agile leader and decisive thinker executing crucial technology advancements, exploring new application development, and furthering business goals by improving existing strategies. In addition, I prudently monitor the $12M budget performance, collaborating with the budget management department, preparing annual budgets, and tightening financial controls through financial planning and analysis. As a group portfolio manager, I direct program management, product operationalization, shared services, and cross-functional collaboration between multifaceted business units. I also ensure new go-to-market products undergo rapid prototyping of models with engaged business partners, integrating data into operational systems and employing prescriptive actions with minimal human intervention. I drive initiatives to build requirements for adherence to P&L reporting and ASE 606 (revenue recognition). I also oversee the Scrum Master and Technical Writer, leading SAFe Agile development for multiple teams and delivering all product documentation. I manage proofs of concept (POC) and proofs of value (POV) for customer engagement and internal technology deployments. Additionally, I lead a foundational program in cloud-first portfolio digital transformation, including infrastructure, CRM (Customer Relationship Management), and ERP (Enterprise Resource Planning). By cultivating, aligning, and motivating end-to-end cross-functional teams, I optimize program performance and uncover inefficiencies, building operational and technology infrastructure.
LexmarkProgram Manager
Oct. 2017 - Jan. 2022Lexington, Kentucky, United StatesDiverse, Large Enterprise Project Management | Large-Scale Global Transformation Programs I helmed pathway-defining collaborations, influencing technology vision, eliminating silos, and bridging the gap between internal and external stakeholders by engaging all experts and facilitating roundtable thought sessions. I advanced cloud-first solutions and least-privileged-access organizational technology goals. Aligned project plans with defined business objectives, planning and coordinating cross-functionally. I bolstered productivity by simplifying and integrating complex business processes, and I maximized innovation opportunities for mission-critical transformations, defining project scope, goals, and deliverables. I also leveraged project resources and drove quantifiable results and desired outcomes, including upgrading and migrating the webMethods Integration platform and moving ~1000 integration jobs to Azure from an on-premises data center.
TEKsystemsProgram Manager & Organizational Change Management @ Lexmark
Apr. 2014 - Oct. 2017Lexington, Kentucky, United StatesI implemented network access control, enhancing Lexmark's CMDB (configuration management database), associating owners to all connected devices, enforcing IT network security access requirements, and enabling appropriate network segmentation design to accommodate business needs securely.
Hitachi Solutions/iMFLUXDynamics AX Project Manager
Oct. 2013 - Apr. 2014Cincinnati, Ohio, United StatesI avoided $2M in costs by sunsetting the legacy CPQ application and deploying a fully-integrated solution with D365 CRM.
NDS Global/TempurSealyBusiness Analyst/Program Manager
Nov. 2010 - Jul. 2013Lexington, Kentucky, United StatesI rescued $15M in annual technology spending by streamlining systems and processes, automating technology, and migrating 10K enterprise users to Microsoft, replacing core infrastructure tools. I led the Dynamics AX Global Rollout Program, which included the Tempur UK AX Implementation SureStep Methodology and the Dynamics AX Gap Analysis for Sealy business processes. Additionally, I drove the Demandware (eCommerce platform) Integration to Dynamics AX 2012. I created a project structure yielding timely project delivery. I also collaborated with implementation partners, embedded IT partners, business units, operational support teams, and external partners to achieve optimal business and technical outcomes.
Tenmast SoftwareSolutions Delivery Manager
Mar. 2005 - Apr. 2008Lexington, Kentucky, United StatesI executed the delivery of 90% of new contract products and services, contributed $1M of new revenue to 2006 Gross Sales, and showed 16% growth. Additionally, I supported a $4.5M technical support revenue. I restructured departmental duties to increase efficiency and quality, built a project management office, implemented new business, and provided training and support. Finally, I developed project management policies and procedures.
Manpower, of Central KentuckyBusiness Development Manager
Aug. 1998 - Mar. 2005Lexington, Kentucky, United StatesI was awarded a letter of Congratulations from the CEO of Manpower for 182% growth in 1999. In addition, Lexington Young Professional's Association awarded me a 2004 Lexington Rising Star. I built a $3M per year staffing account with a Fortune 500 client. As a result, I achieved three years of continued $ 1M growth. I managed 70+ contract employees in multiple disciplines and successfully placed employees at a 95% retention rate. I sourced and screened candidates using Internet resources, advertising, applicant tracking systems, employee referrals, career fairs, search firms, networking, and direct recruiting. I managed the staffing process from requisition, sourcing, and selection through the final offer. I educated hiring managers on the overall hiring process. I also communicated and coordinated with everyone involved in the hiring process. Finally, as a knowledgeable recruiting consultant, I built productive partnerships with management at all levels to gain their trust. I collaborated to build a workforce development program. I also established a sizeable regional account.
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