Planned Parenthood Mar MonteChief Operating Officer
Mar. 2008 - Dec. 2012Northern and Central CaliforniaLargest U.S. based Planned Parenthood 501c3 affiliate with growth during my tenure from ~$75 to $100m among 34 adult and pediatric primary care ambulatory health centers and 11 satellites throughout 42 California counties. Recruited as VP Patient Services and promoted in 2.5 years to first ever COO with oversight of 800 plus employees /volunteers and 13 direct leadership reports (five more than average) responsible for performance-driven company and regional operations: clinical services, quality, IT/EHR, 53-agent and nurse call center, billing, contracting, payer network, education, and facilities.