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Work Background
Chan Zuckerberg InitiativeExecutive Administrative Business Partner
Mar. 2021Redwood City, California, United StatesDriver of change through leadership and modeling of culture programs and collaboration; process improvement and operationalizing how we work and communication across the org; team building; DEI leadership and development and continued education via courses, conferences, and lunch & learns primarily for both ERG work and the Education Technology team but also for org-wide impact. Experienced in administrative training, operations, onboarding, process improvement, and mentoring.
KPMG USExecutive Assistant
Nov. 2018 - Mar. 2021San Francisco, CaliforniaSpearheaded diversity and inclusion initiatives as a Diversity & Inclusion Champion. Collaborated with senior leadership to implement strategic DEI and self-identifying programs across three California offices.
Developed and led training programs for executive assistants and junior staff, promoting best practices in inclusive leadership and operational efficiency.
Coordinated team-building projects and events that enhanced collaborative culture and team morale.
Managed vendor relations and budgets, ensuring alignment with corporate objectives and goals.
Led the creation of a focused e-newsletter to engage over 30 team members on inclusion efforts, driving awareness and participation in diversity programs.
Sequoia LivingDesign/Construction and IT Coordinator (Executive Assistant)
Jul. 2018 - Nov. 2018San Francisco, CaliforniaProvided support to VP of IT and VP of Design and Construction; trained and mentored Executive Assistants; liaison between vendors and VPs; managed vendor relations and contracts; managed company inventory and supplies; introduced more efficient invoicing, A/P system and PO processes; and conducted research and audits of client billing.
Anna’s Housekeeping Personnel Service, Inc.Operations Manager
May. 2018 - Sep. 2021Orlando, FloridaConsulted on restructuring company policies and procedures to streamline daily operations, resulting in increased employee engagement and operational efficiency.
Designed and implemented processes for tracking and managing employee and vendor onboarding, contributing to streamlined operations aligned with organizational goals.
Trained office staff and field agents on inclusive communication strategies and operational procedures, leading to improved team collaboration and client satisfaction.
Alameda Health SystemExecutive Assistant Project Coordinator
Sep. 2017 - Feb. 2018San Leandro, CaliforniaProvided support to IT Executive Director; audited vendor invoices and managed vendor contracts; liaison between Application Managers and executive staff; tracked budget and created forecasts for upcoming fiscal years; managed confidential information; and organized company-wide conferences.
Coldwell Banker Residential BrokerageExecutive Assistant Marketing Coordinator
May. 2017 - Sep. 2017Castro Valley, CaliforniaSupervised Receptionist; provided support to Branch Manager and real estate Agents; conducted Office 365 training; onboard/off-board staff; managed fundraising and petty cash; managed budget for year-end event; managed team-building events; and created promotional materials for Agents.
Anna's Housekeeping Personnel Service, Inc.Executive Assistant to President
Dec. 2007 - Dec. 2016Orlando, FLProvided support to the President; developed and maintained administrative processes; managed petty cash, bank deposits, invoicing, payment processing, and company books; coordinated with accountants, banking institutions, payroll vendors, and credit card processing companies; facilitated website design and upgrade and vendor selection; and created campaign advertisement and materials.
SafewayExecutive Assistant to CFO/Investor Relations Specialist
Jan. 2004 - Nov. 2007Pleasanton, CAProvided support to CFO, SVP of IR, and VP of IR; conducted target analysis to assist development of IR schedule; assisted with production of annual events, quarterly earnings calls, dividend announcements, and press releases; assisted with vendor management; provided Analysts with updates; responded to public inquiries; and assisted Board of Directors with presentations and travel.
Barclays Investment BankExecutive Assistant
Jan. 2001 - Jan. 2004San Francisco, CAProvided support to Attorneys; tracked and managed staff attendance/PTO; managed confidential documents and files; processed expense reports; and managed and coordinated travel.
Jackson & Hertogs LLPLegal Administrative Assistant
Jan. 2000 - Mar. 2001San Francisco, CaliforniaProvided support to Managing Partner Attorney; supervised Receptionist; supervised and trained new Admins; prioritized workflow for select staff; processed immigration applications; and heavy communication with government agencies and external clients.
Law Offices of DeFrantz & DeFrantzOffice Manager
May. 1999 - Feb. 2000Hayward, CaliforniaProvided executive administrative support to CEO; supervised up to (5) legal staff, hired, and trained employees; managed distribution of work flow, master calendar, and staff schedules; prepared and filed legal documents/forms with local court; assisted with the establishment of office policies and procedures; managed and oversaw office spending account and quarterly budget; performed law library and internet research; proofread and dictated client interviews and interrogatories; assisted with company advertising and growth opportunities; and opened, closed, maintained, and organized confidential client files and evidence.
Gorelick Law OfficesLegal Secretary to Partners
Apr. 1998 - May. 1999Hayward, CaliforniaProvided executive administrative support to Partners and ran personal errands; supervised and provided workflow management and mentorship to business college interns; assisted with the establishment of office procedures; maintained internal records from CA Department of Motor Vehicles and SF Bay Area courts; assisted Accountant with management of the general ledger and account reconciliation, processed credit card payments, and made bank deposits; assisted with company advertising; performed general administrative duties: managed front reception area, greeted clients, answered phones, typed correspondence and legal documents, performed dictation, maintained inventory and office supplies, and managed company email account, maintained postage machine and ordering along with daily mail.
Joe Stevenson Tax FirmExecutive Assistant To Chief Executive Officer and CPA
Apr. 1997 - Apr. 1998San Leandro, CaliforniaTrained temporary administrative staff and Accountant interns; answered incoming calls and greeted in-person customers; conducted telemarketing geared toward former and potential clients; typed correspondence; filed electronic tax forms; and sorted, distributed, responded to daily mail.
Heald CollegeReceptionist/Telemarketer
Jan. 1997 - Dec. 1997Hayward, CaliforniaGreeted and directed potential students and staff; typed correspondence; receptionist at the main Hayward, CA location; and telemarketer in the evenings and weekends to recruit potential students.
Alameda Health SystemAdministrative Assistant/File Clerk - (St Rose Hospital)
Jun. 1995 - Dec. 1995Hayward, CaliforniaAssistant to x-ray Department Head; trained new x-ray department file clerks and interns; performed general administrative duties: greeted customers, typed correspondence, answering phones, filed and retrieved customer x-rays; retrieved x-rays and dropped them off to various departments throughout the hospital and/or clients; amd guided and supervised hospital employees during their retrieval process in the x-ray department.
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