Andrea Richardson

Registered Midwife/Nurse @NSW Health

MarketingC-level ExecutiveEducationCOOAffiliate MarketingCopywriterTutorCustomer ServiceCase ManagerClient Relations SpecialistChat SupportCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistCommunity ManagerMedicalMedical AssistantRegistered NurseNurse Case ManagerMedical ResearcherData EntryDatabase Coordinator

Currently a Registered Midwife/Nurse at NSW Health. Prior to this job, worked as an executive manager in aged care, responsible for the full operations of Millie aged care homes, financial viability, auditing and customer relations and complaints management. Quality assurance and clinical compliance capabilities and managing and leading large teams of staff. Worked in education, quality, customer service and relations, financial audits and research grants and papers. I have a proven track record to exceed expectations on all operational levels.

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Work Background

Registered Midwife

Blacktown HospitalRegistered Midwife

Chief Operations Officer

Bankstown City Aged CareChief Operations Officer

Jun. 2022 - Oct. 2022Australia

Regional Operations Manager

HammondCareRegional Operations Manager

Mar. 2021 - Jun. 2022Sydney, New South Wales, Australia

Residential Care Services Manager

HammondCareResidential Care Services Manager

Mar. 2021 - Mar. 2021Supporting an amazing and resident focused team at Hammondville

Regional Manager

Southern Cross Care (NSW & ACT)Regional Manager

Mar. 2020 - Mar. 2021Sydney, New South Wales, Australia

Facility Manager

Southern Cross Care (NSW & ACT)Facility Manager

Nov. 2019 - Mar. 2020Thornton Park, Penrith

General Manager

Gallipoli HomeGeneral Manager

Apr. 2018 - Nov. 2018Auburn

Village Manager

SCALABRINI VILLAGE LTDVillage Manager

May. 2016 - Mar. 2018Drummoyne

Service Manager

Uniting Care AgeingService Manager

May. 2014 - Mar. 2016

Midwife

Norwest Private hospitalMidwife

Jun. 2013 - May. 2014

Residential Manager

BaptistCare NSW & ACTResidential Manager

Jan. 2012 - Jun. 2013

CNC

Jan. 2004 - Dec. 2012NSWLSCNC - Bariatric and Palliative Care Nursing

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