SbcertFull Stack software Developer
Apr. 2024Botucatu, São Paulo, BrazilI work as a full-stack developer in the development, support, and maintenance of a certification and monitoring system for agribusiness companies. I am responsible for efficiently integrating front-end and back-end systems by developing RESTful APIs using Node.js, ensuring secure and effective data exchange between client and server. I was responsible for:
1. I spearheaded the design and implementation of a robust support system leveraging WebSocket, MySQL, Node.js, and JavaScript, effectively simulating a fully functional "helpdesk" platform. This system enabled real-time communication and interaction, ensuring seamless connectivity between users and support agents while optimizing data handling and system responsiveness. Additionally, I integrated an email notification feature, allowing automated email updates for ticket status changes and important user communications, further enhancing user experience and operational efficiency;
2. Designed and developed interactive dashboards to monitor the support system, providing real-time insights, performance metrics, and user activity tracking;
3. I designed and implemented advanced functionalities to generate PDF reports directly from Excel spreadsheets, ensuring seamless data transformation and accurate formatting. This solution streamlined the reporting process by automating the conversion, enhancing efficiency, and reducing manual errors.