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Work Background
SyncorpFull Stack Developer
Nov. 2024Remote
SbcertFull Stack software Developer
Apr. 2024Botucatu, São Paulo, BrazilI work as a full-stack developer in the development, support, and maintenance of a certification and monitoring system for agribusiness companies. I am responsible for efficiently integrating front-end and back-end systems by developing RESTful APIs using Node.js, ensuring secure and effective data exchange between client and server. I was responsible for:
1. I spearheaded the design and implementation of a robust support system leveraging WebSocket, MySQL, Node.js, and JavaScript, effectively simulating a fully functional "helpdesk" platform. This system enabled real-time communication and interaction, ensuring seamless connectivity between users and support agents while optimizing data handling and system responsiveness. Additionally, I integrated an email notification feature, allowing automated email updates for ticket status changes and important user communications, further enhancing user experience and operational efficiency;
2. Designed and developed interactive dashboards to monitor the support system, providing real-time insights, performance metrics, and user activity tracking;
3. I designed and implemented advanced functionalities to generate PDF reports directly from Excel spreadsheets, ensuring seamless data transformation and accurate formatting. This solution streamlined the reporting process by automating the conversion, enhancing efficiency, and reducing manual errors.
ABIECIntern de Development and Requirements
Jun. 2023 - Dec. 2023BrasíliaI worked on the development, support, and maintenance of the livestock traceability and monitoring system for the Ministry of Agriculture. I was responsible for gathering user requirements, training the Ministry's fiscal auditors, and the technical managers of slaughterhouses on how to use the system.
Multip Redes LTDAInfrastructure Intern
Feb. 2022 - Jul. 2022BrasíliaMonitoring and support of corporate network infrastructure. Utilization of monitoring tools such as Zabbix and RMM Portal. Support in the administration of Sophos Firewalls. Support in server administration. Backups, controls, and generation of reports for firewalls, servers, and network assets. User support. Online assistance and support via remote access tools, email, and ticketing portals such as HelpDesk and ServiceDesk, including opening, resolving, and redirecting technical tickets. Formatting and installing operating systems on computers and firewalls.
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