Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Global Ocean Operations Senior Analyst
RCS Logistics Inc.Global Ocean Operations Senior Analyst
May. 2024 - Dec. 2024Charlotte, North Carolina, United States• Managed end-to-end ocean shipments, including coordinating with origin offices, carriers, brokers, and drayage providers. • Delivered proactive customer service, resolving issues and ensuring communication for FCL and LCL shipments. • Monitored KPIs, identified risks, and implemented solutions to maintain operational and financial performance. • Reviewed and processed international shipping documents, ensuring compliance with trade regulations. • Ensured accurate and timely billing to customers, ocean carriers, and dray providers. • Fostered relationships with key accounts and dray providers to deliver tailored solutions and exceptional service.
Operations Manager
APM TerminalsOperations Manager
Feb. 2022 - Mar. 2024Charlotte, North Carolina, United States• Implemented documentation systems to track and enhance departmental production and financial metrics. • Analyze diverse datasets for updating forecasting models, projecting inventory, and optimizing operational capabilities. • Apply Lean principles consistently to drive proactive solutions and streamline existing processes in daily tasks. • Led cross-functional meetings to formulate a long-term strategic plan to meet the end consumer needs. • Partnered in Kaizen initiatives, facilitating rapid positive changes in critical operational areas. • Collaborate with international stakeholders to promote transparent communication and foster long-term partnerships. • Deliver in-depth progress and performance reviews to Senior Management, emphasizing data-driven analytics.
Assistant Manager - Strategy & Optimization
APM TerminalsAssistant Manager - Strategy & Optimization
Sep. 2017 - Mar. 2024Charlotte, North Carolina Area• Orchestrated scheduling for optimal labor and equipment allocations; proactively forecasting for the next 2 months. • Designed cross-functional strategic plans for safe operations and efficient continuous flow of cargo. • Implemented time sensitive countermeasures to ensure adequate inventory levels for customer needs. • Examined current and historical datasets to present stakeholders with data-driven improvement recommendations. • Implemented timely solutions to address unforeseen operational bottlenecks. • Managed cross-functional equipment inventory and allocations through collaboration with maintenance and repair teams.
Assistant Manager - Vessel Operations
APM TerminalsAssistant Manager - Vessel Operations
Jun. 2014 - Jul. 2017San Pedro, California• Oversaw forecasting for optimal staffing to meet production and financial objectives. • Managed daily operations of a union workforce between minimum twenty to over one hundred personnel. • Led end-to-end management of two North America record-breaking vessels while staying under budget. • Pioneered service ownership program, emphasizing ownership and responsibility for the mainline service contract. • Formulated strategic plans for inbound vessels, aligning with fluctuating current and future terminal requirements.
Transportation Broker
Allen Lund CompanyTransportation Broker
Jun. 2012 - May. 2014San Mateo, CA• Successfully bargained freight hauling expenses with carriers, ensuring competitive pricing and punctual delivery. • Created meticulous load details with precise data input crucial to shipment integrity. • Owned the delivery of real-time information to carriers and customers, ensuring the successful fulfillment of contracts. • Proactively collaborated with fellow brokers and account representatives to optimize time sensitive critical functions.
Intern
Eagle Marine Services (APL)Intern
Dec. 2011 - Jun. 2012Oakland, CA
Summer Intern
APL LogisticsSummer Intern
Jun. 2010 - Aug. 2010City of Industry, California
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Emily on Intch
Startup Founder
249688 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
18
Technologist, Project/Program Manager
16
Program Manager @ DISH Network
Startup FounderAdvisor
62576 people
18
Technologist, Project/Program Manager
19
Marketing Creative Director
15
Principal Consultant @ Marketing Endeavors Strategic Consulting