Natalie Campa - Advertising Manager and Digital Marketing Project Manager, Engenius Web Design + Digital Marketing

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Work Background

EngeniusDigital Marketing Project Manager

May. 2023Greenville, South Carolina, United StatesHelping drive the long-term development and strategy of digital marketing systems and strategies for clients •Maintain an active understanding of all digital marketing systems •Coordinate the on-time execution of all DM team-assigned services including those assigned to team members, self, and contracted providers •Manage client communication & ensure expectations are maintained during the delivery of the service, in coordination with the Client Success Team •Ensuring that DM projects are assessed for effectiveness, reporting results to the Client Success Manager for each account •Foster strong working relationships with agency, platforms, and DM vendors, participating in daily communications, providing direction, and troubleshooting as needed •Manage PPC and SEO agencies; provide strategic direction and oversee budget •Analyze clients' analytics and work with their account manager to determine the best next steps for their marketing needs •Maintain tracking reports and campaign dashboards; track effectiveness of KPI’s •Supervise all activity involving outside DM vendors and suppliers, including invoicing and payments •Contribute to high-level marketing strategies and workflows for each client by understanding how each marketing channel we offer integrates best to achieve our client's marketing goals •Help the Client Success Team with scoping DM services based on the client's needs •Continually and proactively search for new opportunities to improve internal processes and achieve and exceed business goals •Continued education (including relevant certifications)on each marketing channel we offer to clients

MasterCorp, Inc.Executive Assistant & Translator

May. 2021 - Oct. 2022Hilton Head Island, South Carolina AreaExecutive Assistant, Translator Providing high-level administrative and business support for Laundry Division Manager •Use computers for various applications, including but not limited to database management or word processing, maintaining confidential and miscellaneous files •Collecting work records and timesheets, preparing payroll data, receiving and collating job applicant documentation, E-Verify, input employee information into database (ADP) •Maintain supply inventory and ensures the supply closet is stocked and organized •Calendar Management: Setting up meetings, interviews, and appointments (Google Calendar), general office clerical tasks, tracking inventory, receiving deliveries •Supervising alongside the Laundry Floor Supervisor addressing issues that may arise, and reaching out to manager or mechanics when they are needed •Data entry for tracking division progress (daily/ monthly/ quarterly/ annually), collect, maintain, and enter information into databases (Fleetio), such as inputting service entry reports on company vehicles, performing monthly inspections on vehicles. Tracking vehicle daily delivery route (One Step GPS) •Company Culture: aid in building company culture, responsible for planning, organizing, and executing Laundry Division events, (i.e., Workshops, Onboarding, Orientation, Mother's Day Coffee & Donuts, Associate Appreciation Luncheon, etc.) •Client Relations: customer correspondence via email or phone, order fulfillment when orders were placed, submitting and reviewing customer tickets (GoCanvas), occasionally delivering customer orders when necessary

MasterCorp, Inc.Accounting Assistant

Feb. 2021 - May. 2021Hilton Head Island, South Carolina, United StatesProviding administrative support to MasterCorp Hilton Head faction Controller overseeing 6 hospitality departments •Use computers for various applications, including but not limited to establishing, and maintaining confidential and miscellaneous files, compiling data, and preparing reports, maintaining databases (Excel, Quickbooks) •Collecting work records and timesheets, preparing payroll data, receiving and collating job applicant documentation, E-Verify, input employee information into database (ADP) •Perform various administrative duties as required, including but not limited to processing daily mail, copying documents, filing/retrieving files, e-mails, and assembling and collating documents •Data entry for (daily/ weekly/ monthly/ quarterly/ annually), collect, maintain, and enter information into databases (Excel, Quickbooks) •Reconciliation of invoices in Accounts Receivable and Accounts Payable, AR & AP reports, Commercial Card Expense Reporting (CCER) •Assignments of Purchase Order numbers •Vendor Payable checks: Scan check with all backup information, prepare checks for mailing (Wells Fargo CEO) •Answers the telephone; provides information as requested; screens calls and/or forwards calls to appropriate staff person, take messages as needed •Served as the backup to the Senior Accounting Assistant for routine tasks when necessary, ensuring effective and efficient office operations

Natalie In DesignAccount & Content Management Freelancer

Sep. 2020Salem, South Carolina, United StatesSupporting small-business owners with brand awareness and flow of their online presence •Oversee entire project lifecycle •Provide input & collaboration on design concepts, brand standards & website layouts •Establishing weekly priorities, provide weekly/monthly reports on project progression of completion of projects •Achieve a working knowledge of all internal programs and processes •Actively communicate with clients around recommendations, risks, challenges, and solutions •Website Content Management: Creating website mockups, front end and back end development on Client's websites (WordPress) •Search Engine Optimization (SEO) for Web Development clients •Assist on Client photoshoots, discuss project requirements, objectives, presentation concepts, provide product shot lists, & direct participants to achieve project and scene objectives •Updating client menus (Adobe Acrobat DC) •Social Media Management: Create graphics per client's requests for social media platforms (Canva, Photoshop) •Review deliverables and ensure quality prior to distribution to internal resources •Close project by facilitating invoicing process

Dapper Codes, LLCProject Manager & Creative Director

May. 2015 - Jul. 2020Greenville, South Carolina AreaProviding Project Management support to more than 30+ clients and multiple ongoing projects per client •Provide input & collaboration in website projects & oversee content strategy development •Manage day-to-day operational aspects of projects, establishing priorities, provide weekly/monthly reports on project progression, delegate team members of completion of projects using productivity software (Slack and Teamwork) •Actively communicate with clients around recommendations, risks, challenges, and solutions •Execute change management process as needed to ensure quality and capture associated costs •Achieve a working knowledge of all internal programs and processes •Communicate effectively with between clients, vendors, and internal teams about specific data requirements •Mitigate client issues effectively following escalation procedures on any issues that may arise •Evaluates team performance and provide feedback to various internal departments on challenges and successes of the assigned project •Creating mockups, landing pages, sales funnels (ClickFunnels), front end and back end development (WordPress), email templates and sending email blasts through Client's CRM software (Keap, Mailchimp), Digital Ads creation for clients (Facebook and Google Ads) •Search Engine Optimization (SEO) •Review deliverables and ensure quality prior to distribution to internal resources Creative Director Providing creative support and collaboration to clients on brand awareness •Brand Awareness: presentation concepts, brand standards, product layouts, project requirements •Achieve a general understanding of art and print specifications •Website Content Management, creating and managing client product inventory database (WooCommerce) •Assist on client photoshoots, provide shot lists, mood boards, product catalogs, & direct participants to achieve project and scene objectives •Work alongside photographer and editor •Creating lead magnets, PDFs, brochures (Adobe InDesign, Photoshop)

Legacy Academy for ChildrenLead Preschool Teacher

Feb. 2014 - Jun. 2015Greenville, South Carolina Area

Guardian Angels Sitting Service LLC.Babysitter

Dec. 2012 - Mar. 2015Hilton Head Island, SC area

Amazing Creations and Kids Inc.Teaching Assistant

May. 2012 - Aug. 2013Bluffton, SC