Heather Wheeler

Director of Resident Services

United StatesCall CenterCustomer Support RepresentativeDirectorSales RepresentativeSingerCustomer ServiceConsultingEntertainmentPhotographerCustomer Success ManagerClient Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistEngagement Manager

Heather Wheeler, as the Director of Resident Services, oversees all aspects of resident services, ensuring they are provided efficiently, effectively, and in accordance with organizational policies. Her responsibilities include managing staff, coordinating with other departments, developing and implementing service programs, and addressing resident concerns. She plays a crucial role in maintaining resident satisfaction and enhancing the living experience. Her leadership and strategic planning skills are key to the successful operation of the resident services department.

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