Solange Riva

Bilingual Project Manager @self-employed

Brand advocate📝 Influencer or BloggerContent Manager🔥 Startup FounderCommunity ManagerCopywriterBusiness OwnerCommunications ManagerExecutive Coach👍 Sales & BizDevMarketing AnalyticsContent managementCustomer Success ManagerLife CoachingCommunity PlatformsAffiliate Marketing✨ Business Owner💸 MarketingBlogger🧨 ConsultingContent StrategyContent CreationAccount ManagerAccount Management

Bilingual Project Manager | Customer Service Expert | Content Writer I am an experienced Marketing Project Manager known for my reliability, energy, and resourcefulness. With over five years of expertise in managing digital marketing tasks such as social media, Facebook ads, and copywriting across diverse industries, I bring a comprehensive skill set to every project. My 25+ years in customer service have honed my ability to engage effectively on multiple platforms, a critical factor in my professional success. I excel in time management and creativity, consistently delivering high-quality work with unwavering commitment. I create high-quality bilingual content aligned with business strategies, optimize content for search engines, and collaborate on content strategies. My specialization in digital marketing includes overseeing SEO planning, content creation, graphic design, and email marketing, among other tasks. I also managed multiple accounts, ensuring compliance with client guidelines and maintaining confidentiality. I hold a diploma in Business Marketing from CCNB and am proficient in tools like Canva, Google Workspace, Microsoft Office, and various project management software. Additionally, I am certified in several online SEO, social media, and digital marketing courses. I actively participate in professional memberships to grow my online presence and social media proficiency.

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Work Background

Solange Riva ConsultingDigital Marketing Specialist

Sep. 2020CanadaProject Marketing Manager I was responsible for managing Digital Marketing and organizing my client workload (SEO plan, content creation & email marketing) in different industries. Developed, implemented, and managed social media strategy plans, branding, and social media management Create and optimize content calendar ( Regular post, Carousel, or Short-video (Reels/TikTok) Develop and execute social media ads campaign Creation of content with the optimization of SEO keywords, Research/create/build an audience. Create lead funnels that will maximize Researching and writing content for blogs Research competitors to stay current with similar products or services on the market. Execution of data entry, responding to customer service inquiries via emails or dm on social media, email marketing, newsletters...

WE Check ServiceProject Coordinator

Jan. 2008 - Dec. 2019Ottawa, Canada AreaResponsible for managing 10 + accounts in different industries while ensuring all the client guidelines were met. • Recruiting and scheduling mystery (silent) shoppers to complete visits on a monthly and quarterly basis for our clients all over Canada. • Promptly respond to shoppers enquires via phone and emails • Protected the integrity of our clients and shoppers by respecting confidential content • Adhere to deadlines for completing each project on a monthly and quarterly basis