Kassoy,LLCGeneral Manager
Aug. 2020 - Nov. 2024Plainview, New York, United StatesLed Kassoy to an increase of over 50% in revenue since 2020. Re-established Kassoy in the Pawn market and continue to research other viable verticals such as Cannabis & Dental. Re-established the marketing department.
Provide support in executing Kassoy’s strategic initiatives on a day-to-day basis with Operations, Accounting, Sales, Marketing, Product Development & Customer Service teams. Collaborate with CEO and Senior Managers to develop and implement objectives and performance metrics for each department, staff member and manager. Continually track and fine-tune both metrics and objectives as needed. Maintain continuous communication with CEO, reinforcing goals while reporting on progress and challenges. Take ownership of customer satisfaction, company performance and office culture/environment.