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Work Background
Edmonton Federation of Community LeaguesDeputy Executive Director
Jan. 2020Edmonton, Canada Area
Edmonton Federation of Community LeaguesSenior Director, Governance & Programs
Sep. 2017 - Dec. 2019Edmonton, Canada Area
Business Career CollegeDirector of Operations
Jun. 2010 - Aug. 2017Edmonton, Canada AreaRecruitment, training and management of administrative personnel. Creation, implementation and management of office policies and procedures.
Alberta Blue CrossIndividual Product Sales Representative
May. 2009 - Feb. 2010Edmonton, Canada AreaSales of individual health insurance plans.
RBCAccount Manager
Feb. 2008 - Apr. 2009Edmonton, Canada AreaSales of banking, lending, and investment products to personal banking clients.
GE MoneyCustomer Service Supervisor
May. 2006 - Feb. 2008Edmonton, Canada AreaProviding training and support for front-line customer service representatives for consumer credit products. Handling of escalated customer service concerns. Development and maintenance of a site wide reward and recognition system for 600 employees.
NYC Department of EducationTeacher
Aug. 2003 - Aug. 2004Bronx, NYSocial Studies teacher at Adlai Stevenson High School. Lesson planning, instruction, and discipline for students in grades 9-12.
University of AlbertaResidence Life Assistant
Jan. 2002 - Dec. 2003Student security
Event planning and management
Peer advising
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