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Work Background
Kessler FoundationResearch Coordinator
Jun. 2024• Serve as lead point of contact for participant engagement in MS-related studies, combining front-facing support with behind-the-scenes coordination.
• Conduct eligibility screenings, track participant data, and manage neuropsychological testing sessions using tools like JOLO and COWAT.
• Assist with regulatory and IRB compliance and maintain accurate records throughout the research process.
• Coordinate directly with study staff and participants to ensure smooth and responsive communication
Balanced Life Healthcare Solutions/ SKY Clincial Research NGClinical Research Coordinator
Jan. 2024 - May. 2024• Coordinated seven clinical trials for Eli Lilly, Chiesi, and Shionogi studies
• Scheduled and coordinated subject visits, preparing all supplies and prepping for all procedures specific to visit schedule
• Conduct subject visits per Protocol SoA, including taking vitals, lab prep, EKG’s, questionnaires, and payment processing.
• Maintained all subject documentation, filing data accurately in compliance with IRB standards
• Rapidly completed Clinical Research Training within six months and began training Clinical Research Assistants.
• Managed research department by implementing organizational tools and systems to streamline workflows.
• Processed all incoming IP (study intervention drug), ensuring temperature control, documentation and proper storing
• Monitor IRB portals to ensure regulatory compliance with updated protocols, amendments, and approvals.
Big Messages LLCSenior Operator
May. 2018 - Jan. 2020• Managed high-pressure calls from hospitals and patients and nursing home facilities, quickly routing urgent medical requests to on-call physicians for after hours care.
• Promoted for excellence in coordination, HIPAA compliance, and communication accuracy and efficiency.
Jasfel AnalyticsExecutive Assistant / Healthcare Support Content Developer
Feb. 2017 - Oct. 2024• Provided executive-level administrative support with a focus on healthcare projects and developing content to support project presentations.
• Coordinated meetings with Federally Qualified Health Centers (FQHCs) CEO’s, managing scheduling and follow-up.
• Streamlined executive calendars, managed emails, and handled sensitive documentation.
• Created clear, accessible health content including presentations, reports, and patient education materials.
• Maintained accuracy and professionalism across all internal communications.
• Managed multi-variety of tasks for CEO in areas outside of healthcare projects.
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