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Work Background
Registered Deposit Brokers Association (RDBA)Communications & IT Officer
Aug. 2013Barrie, ON• Management of all online assets for the association • Procurement, interviewing and recommendation of information technology vendors • Project coordinator for various custom software product design projects • Prioritization of outsourced software development using project management software • Expository and persuasive copy writing for websites and email marketing campaigns targeting multiple audiences • Expert knowledge of MailChimp email marketing software including audience segmentation and software integrations • Website design using HTML, CSS and WordPress • Custom reporting using SQL Management Studio and Microsoft Excel • Google Analytics implementation and reporting • Business application user interface (UX) design for a custom, members-only, access controlled e-commerce website • Experience with migration from open-source CMS website to custom .NET business application • Business analysis of the Canadian client name deposit industry • Strong knowledge of relevant financial industry compliance legislation and guidelines
Registered Deposit Brokers Association (RDBA)Member Services Support
Dec. 2012 - Jul. 2013Barrie, ON• Supported Financial Advisors and Financial Institution member base of 1500 • Answered telephone and email inquires from members, assisting with renewals, training and navigating the website • Processed credit card and cheque payments • General office duties
Encore TeleSolutionsWeb Communications/Media Administrator
May. 2011 - Jul. 2012Barrie, Ontario• Online copywriting and blogging • Designing and developing business websites • Creating and managing social media profiles for online marketing • Developing with HTML, CSS and JQuery • Implementation of Google Analytics.
GSM Beats Inc.Music Instructor/Audio Engineer/Webmaster
Jan. 2009Barrie, ON• Teaching guitar and music theory • Recording, mixing and mastering of music and audio • Session musician • Extensive use of Digital Audio Workstation (DAW) software • Procurement and installation of audio recording equipment and software • Design and ongoing maintenance of gsmbeats.com website • Online copywriting and blogging • Creating and managing social media profiles for online marketing • Implementation and ongoing use of Google Analytics.
State StreetInvestment Accountant
Jan. 2007 - Dec. 2009Toronto, ON• Knowledge of accounting principles – debits and credits • Working independently and collaborating with team members to prepare and complete financial reports on a daily basis • Analysis of accounting ledgers and source documents to compile financial reports with superior attention to detail
Stonewood GroupOffice & IT & Administrator
Jul. 2003 - Aug. 2005Toronto, ON• Maintaining an online client/customer database • Executive Search – preliminary canidate research • Researching the hi-tech industry in Canada and profiling companies for business development and recruiting purposes • Managing office and administration for Toronto, Montreal and Ottawa locations • Collaborating on the creation of a monthly email newsletter for employees • Extensive use of computer applications, operating systems and hardware Ensuring functionality, security and integrity of websites and database Excellent oral, written and interpersonal communication skills
BBM CanadaMarket Research Interviewer
Jan. 2002 - Dec. 2003Toronto, ON• Conducting interviews with business professionals regarding telecommunication and media services • Conducting consumer market research, advertising research and audience ratings research interviews throughout Canada
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